Orkin

Myrtle L. 

on Yelp

6 months ago

The service technician was wonderful. However, dealing with the branch office with regards to how they are billing me is a nightmare. I have been charged differing amounts each time and it is not clear (and I have asked someone for help and was referred to the portal which is NO HELP at all) what month(s) I am being charged for. They need to work on their customer service. 

Martine N. 

on Yelp

a year ago

I am very Happy with the service provided. I called in and got an appointment within 2 days. The agent, Michael came and did a great job handling all the multiple bees at my door and removed the bees nest and cleaned the area. He also treated the perimeter before leaving. He lowered the price from the original invoice which I REALLY REALLY appreciated. I highly recommend Orkin and specially Michael for doing a great job! Thanks! Martine 

Beverly P. 

on Yelp

6 years ago

Jonas has serviced our home for years and is EXCELLENT. He is thorough and always asks if I have any new issues to be looked at. I am very happy with Orkin's service. 

Sheila J. 

on Yelp

7 years ago

Happy to be able to start the pest control and termite services simultaneously! 1st call result: spoke to a person!, 2 appointments next day, same time window. Technician's were punctual, knowledgeable, professional, no pressure (sales) and talk in layman's terms. Able to ask for and get our 1st pest control service during the appointment (thank you Stephen Flick!). The termite side = thank you Clayton Berghers (& Milton!) for your patience with all out ?'s, and time educating us about all the additional things Orkin of... read more

Kyle C. 

on Yelp

a day ago

Don't try to book them through Yelp. They just sent you to their own form that makes you put in your phone number and email address. And the form has no place for detail about your project and needs. Then they text and call you nonstop. To top it off, they don't communicate with each other. I got off their text list after I told them that I had already found someone for the project. Then they kept calling me anyway. Had to eventually answer to tell them I was good. It became a drawn out multi day process, which should've be... read more

Suresh S. 

on Yelp

a week ago

Pathetic - They promise something, and dont live it up to that at all. Totally horribly service between what the service person promises and what is being done. Although the service technician Samuel was great. 

Barb L. 

on Yelp

2 months ago

We have bees in the walls. We called other pest control places and they could not come out for a few days. We called Orkin and they could come out the same day. However, what they don't tell you is that an "inspector" will be out to assess the issue. Your issue is not resolved that day. We had no idea. The inspector did not come out the same day. They gave us a window of 2 hours, no show, no call. I called 45 minutes after the 2 hour window and no one had any idea why there was a no show. She put me on hold to check ... read more

Myrtle L. 

on Yelp

5 months ago

My tech, Allan, was great. No issue there. Their "customer service" people answering the phones are a different story. Don't call to get anything done - they are not helpful. Its as if they are reading from a script. I called a few times, most recently to cancel my plan. The person I spoke with did not seem interested in doing what I asked (I am the customer, right?), instead she barraged me with dumb questions and then told me I can't cancel until my balance is due. I don't have a balance! I have paid for my last service ... read more

Tom M. 

on Yelp

6 months ago

Why can't I give zero stars? They ruined my attic while replacing the insulation. They also burrried everything we had stored up there. DO NOT USE ORKIN FOR INSULATION !!!!!!