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2151 OToole Ave, Ste 50, San Jose, CA, 95131, United States
Get directionsOrkin does good service for us, and our current Orkin Tech, Cristobal Padilla, is excellent. Very thorough and great customer service.
And Ricky came out to a service my property today. He listen to my concerns in nature that he took care of the problems both from the inside and the outside. I previously used Western and I've never had received the level of service that I have so far from Orkin.
Elijah Pipkin #744-01 Serviced my home on 7/21/2023. He followed my directions to. the T. He rang the bell to let me know he was here, extremely important to me. He picked up the cat food bowls, and water towers before he sprayed, and then let me know when he was done. He was very pleasant, and thorough.
Cruz Alonzo came to service our home. he's awesome. professionally, knowledgeable, punctual, sincere. cannot say enough. very happy!
we had ant problem, the first treatment from Orkin made no difference but then they sent Patrick. He is very knowledgable and it was so refreshing to see how much pride he takes in quility of his work. The ants were mostly gone after his first visit. He checked back after each visit and treated inside and outside the house every week to make sure the problem is solved. Thank you Patrick and Orkin!
We were unhappy with our previous pest control company, so we called Orkin on O'Toole Ave in San Jose. A representative came to our house to discuss our needs (with no charge), then scheduled someone to come out the next day. Mark McDonald arrived on time, discussed the specifics of where the problems were, and then set out to take care of them. He did everything we asked for. He then scheduled a return visit for three days later to make sure everything was to our satisfaction. We received emails along the way confirming app... read more
This review is for Ron of Orkin from department 437. We had a very bad issue with millipedes at our apartments and Ron went above and beyond in finding a solution. Millipedes are very resilient and difficult to control, after implementing the tried and true methods and only getting minor results, Ron found a different way to treat our specific issues. He kept me informed in each step along the way, from whether I should be worried about the chemicals used since I have a dog to a detailed and quite interesting lesson in wha... read more
**Update:** After weeks of waiting, the manager finally responded. The manager, Luis Ramirez, is also the same person who came to my home, took pictures of the damage, and took away the paint chips and pieces of textured wall that were found on my carpet during the inspection. Despite seeing the damage himself and having the evidence in his possession, Luis Ramirez denied that Orkin's inspector caused the damage. His explanation made absolutely no sense. When someone leans a telescoping ladder against a textured wall and p... read more
Business response:
Hi Steve Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (408) 890-7653 to speak with a customer care representative about your recent experience.
I had a very disappointing experience with Orkin from start to finish. The inspector who came to my home was arrogant and unprofessional. When I asked questions about termites, he actually laughed at me because I didn't understand how termites operate. That's exactly why I hired a professional in the first place--I am not the expert. Instead of educating me, he made me feel belittled for asking questions. During the inspection, he also damaged my wall while using a telescoping ladder to access the attic. The ladder was lea... read more
Business response:
Hi Steve Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling (408) 890-7653 to speak with a customer care representative about your recent experience.
Orkin has a 4.5 star rating with 941 reviews.
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