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Orkin

4.5
  • Pest Control
  • San Jose, CA

About this business

Home ServicesPest Control

Location details

2151 OToole Ave, Ste 50, San Jose, CA, 95131, United States

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4.5931 reviews
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Bob M.'s profile image
Bob M. 
rating
2 years ago

Orkin does good service for us, and our current Orkin Tech, Cristobal Padilla, is excellent. Very thorough and great customer service. 

Sharon H.'s profile image
Sharon H. 
rating
2 years ago

And Ricky came out to a service my property today. He listen to my concerns in nature that he took care of the problems both from the inside and the outside. I previously used Western and I've never had received the level of service that I have so far from Orkin. 

Myrna M.'s profile image
Myrna M. 
rating
2 years ago

Elijah Pipkin #744-01 Serviced my home on 7/21/2023. He followed my directions to. the T. He rang the bell to let me know he was here, extremely important to me. He picked up the cat food bowls, and water towers before he sprayed, and then let me know when he was done. He was very pleasant, and thorough. 

d r.'s profile image
d r. 
rating
2 years ago

Cruz Alonzo came to service our home. he's awesome. professionally, knowledgeable, punctual, sincere. cannot say enough. very happy! 

Roxanna G.'s profile image
Roxanna G. 
rating
4 years ago

we had ant problem, the first treatment from Orkin made no difference but then they sent Patrick. He is very knowledgable and it was so refreshing to see how much pride he takes in quility of his work. The ants were mostly gone after his first visit. He checked back after each visit and treated inside and outside the house every week to make sure the problem is solved. Thank you Patrick and Orkin! 

Larry R.'s profile image
Larry R. 
rating
5 years ago

We were unhappy with our previous pest control company, so we called Orkin on O'Toole Ave in San Jose. A representative came to our house to discuss our needs (with no charge), then scheduled someone to come out the next day. Mark McDonald arrived on time, discussed the specifics of where the problems were, and then set out to take care of them. He did everything we asked for. He then scheduled a return visit for three days later to make sure everything was to our satisfaction. We received emails along the way confirming app... read more

Ervin A.'s profile image
Ervin A. 
rating
5 years ago

This review is for Ron of Orkin from department 437. We had a very bad issue with millipedes at our apartments and Ron went above and beyond in finding a solution. Millipedes are very resilient and difficult to control, after implementing the tried and true methods and only getting minor results, Ron found a different way to treat our specific issues. He kept me informed in each step along the way, from whether I should be worried about the chemicals used since I have a dog to a detailed and quite interesting lesson in wha... read more

Jeannie C.'s profile image
Jeannie C. 
rating
3 weeks ago

I've been a customer of Orkin since 2004--over 20 years of quarterly service and thousands of dollars spent. Unfortunately, the past year has made it clear how ineffective and unaccountable this company really is. Since last spring, we've had a persistent ant infestation in our home, especially in the kitchen. Orkin has come out multiple times, applying the same baits and gels that only work for a couple of weeks--if at all. Nearly a year later, the problem is still not resolved. What's worse, the guidance is all over the pl... read more

Business response:

Hello Jeannie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (408) 890-7653 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention. 

Theodore H.'s profile image
Theodore H. 
rating
3 weeks ago

So far I cannot reach anyone as my job is not done. Any one I talk to does not have time for me. I talked to service to set up a time to finish. They set up a time and no one came. I called them again and I got the boss of the portion that was done and he said call service again and I asked him to set up as he was boss on previous portion, disgruntled he said OK. NOTHING done at all. I called service talked with someone and I asked him to get me Long Trinh, the person that set up the job and what? NOTHING. Today I tried ... read more

Business response:

Hello Theodore, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (408) 890-7653 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention. 

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.5 star rating with 931 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.