Orkin

Prabhat S. 

on Yelp

2 years ago

These guys are pros in scaring people and over charging. I came across this sales guy called Andy. Highly rude and not ready to listen. They sent an "expert" Mr Russ who came home for inspection and acted like the "Pied Piper of Hamelin". Eventually he made it look as if the house was inhabitable due to rats and showed me a quote of 24000 usd for sanitization. I requested another agency to inspect and told them the problem, they did a thorough inspection, turned out there was a minor problem that they solved. Stay away fro... read more

Nick H. 

on Yelp

2 years ago

Dont do it. They will charge you for services that never perform and make it impossible to get ahold of anyone to complain or take action. I am beyond frustrated and they continue to charge me. 

Kathie F. 

on Yelp

2 years ago

I wish I had read these reviews before I contracted with this horrible office. I have been having treatment for moles or gophers for for seven months with absolutely no improvement. When I tried to cancel the service they said I am not able to do so until after 12 months. So, I have to pay for a service that does NOTHING. That is a scam. The office is rude, and completely unhelpful. I'm not sure how they can stay in business. I will NEVER recommend ORKIN to anyone, and especially not this office. Horrible customer service. 

Mina B. 

on Yelp

2 years ago

No charge is a big lie. They ask your debit/credit number to charge prior to sending an inspector. 

Henry S. 

on Yelp

2 years ago

Their phone system will hang up on you randomly. I've tried 4 times to call them. If your an existing customer it sends you in a loop, new customers get a different experience. 

Cyrus X. 

on Yelp

2 years ago

A brief update. In addition to all the crappy service I endured from Orkin, I received TWO charges from Orkin for services never rendered. I finally got a hold of the local manager, Anthony, to remove these false charges. I told him all the issues I've been having with Orkin. It was clear that he gave zero fucks so I just told him to cancel my service with Orkin. Hands down, the most unreliable and unprofessional company that I've dealt with. 

Malvika B. 

on Yelp

2 years ago

When you actually need pest control, they are not really there for you. They don't have appointment time for days by then you can figure things out on your own using You tube or Google. Their customer care is terrible. No access to supervisors. Apparently all the supervisors are in all day meetings. My biggest pet peeve is when they give you a two hour window and at the end of the 2 hours, you get a call saying the tech won't be coming. No value for the customer's time. Would not recommend ORKIN. 

Dustin H. 

on Yelp

3 years ago

Spent 15 minutes setting up an account with the call center and scheduling a time for today, as well as providing my credit card info, only for the local office to call me and tell me they are booked up through next week. So, like, why did your call center tell me otherwise? Won't use again. 

Justin L. 

on Yelp

3 years ago

Orkin bought the previous pest control company we went with for 15 years (SOS Pest Control). Night and day difference. They harass the HELL out of you if you're behind by even a SINGLE payment. They call me while I'm at work to tell me I'm late with my bill. Who does that?! I've told them REPEATEDLY to not call me with billing stuff. They're more than welcome to email me. But they continually do it. They don't spend adequate time spraying either. We now have an ant and cockroach issue going on. Thanks Orkin. I pay you... read more