Orkin

Steve C. 

on Yelp

2 months ago

I had a very disappointing experience with Orkin from start to finish. The inspector who came to my home was arrogant and unprofessional. When I asked questions about termites, he actually laughed at me because I didn't understand how termites operate. That's exactly why I hired a professional in the first place--I am not the expert. Instead of educating me, he made me feel belittled for asking questions. During the inspection, he also damaged my wall while using a telescoping ladder to access the attic. The ladder was lea... read more

Jeannie C. 

on Yelp

4 months ago

I've been a customer of Orkin since 2004--over 20 years of quarterly service and thousands of dollars spent. Unfortunately, the past year has made it clear how ineffective and unaccountable this company really is. Since last spring, we've had a persistent ant infestation in our home, especially in the kitchen. Orkin has come out multiple times, applying the same baits and gels that only work for a couple of weeks--if at all. Nearly a year later, the problem is still not resolved. What's worse, the guidance is all over the pl... read more

Theodore H. 

on Yelp

4 months ago

So far I cannot reach anyone as my job is not done. Any one I talk to does not have time for me. I talked to service to set up a time to finish. They set up a time and no one came. I called them again and I got the boss of the portion that was done and he said call service again and I asked him to set up as he was boss on previous portion, disgruntled he said OK. NOTHING done at all. I called service talked with someone and I asked him to get me Long Trinh, the person that set up the job and what? NOTHING. Today I tried ... read more

Muffin G. 

on Yelp

6 months ago

I contacted orkin for a termite inspection. I went with their advice for $1,600.00 spot spraying, unfortunately the termites were back in weeks, like nothing happened. Orkin came out to spray the outside of my house, that day it was drizzling, the Orkin tech told me , drizzle helps the poison absorb in the ground better, that spaying in the drizzle was ok. When I called about the termites coming back, they told me I didn't have a warranty, that my paper work was not done correctly and no warranty. One tech did come out, ... read more

Rosemary L. 

on Yelp

7 months ago

They got rid of the ants. I will give them that. But they misinformed me about the costs. They said it was one fee for 6 visits in a year. But no, after the payment of 416 USD. And suddenly 1 visit later I get an additional bill for 64 USD, and then another one for 129USD all within the space of 3 months. So 193 USD extra. When I called no one could tell me why but also no one so far, 2 months later has been able to let me cancel my contract. They also only gave me half a copy of the contract, so in my copy all those extra... read more

Jean B. 

on Yelp

9 months ago

Have them answer the phone! Send a bill before you tell me I am overdue! Vvvbvvvvvbbbbbbbbbbbbbbbbb. 

Rashin L. 

on Yelp

10 months ago

I signed up for a service plan with this company and have completed two sessions so far. During my third appointment, the technician refused to take care of the indoor insect issue, even though I clearly requested indoor treatment when scheduling. Their website specifically advertises free touch-up visits and emphasizes customer satisfaction, which was one of the main reasons I chose their service. After the appointment, I contacted the company to explain the situation and ask for a follow-up or correction, but unfortunatel... read more

Andrea C. 

on Yelp

11 months ago

I set an appointment up for a bed bug evaluation. David was nice and honest. I did not have bed bugs but said if I was worried I could schedule just a 3 week preventative spray. Which I did, but then changed my mind. I called to cancel and was told my card was removed and the appointment was cancelled. I kept getting email reminders. It took 2 more phone calls to finally get the appointment cancelled 

Monique H. 

on Yelp

11 months ago

This company uses tricky tactics to keep you on contract. I requested my contract to end after the year I had signed up for and they continued to charge me. I called to have this charge reversed and they instead sent me another invoice. I then had to call again and wait on hold for 20 minutes for them to finally figure it out. I suspect they do this on purpose. In the end, their service wasn't even that great. Unimpressed and would NOT recommend to anyone.