Orkin

Max L. 

on Yelp

5 months ago

Do not use this company. They waste your time. I had the appointment set up for them to show up with a window of 2 hours. I waited the full two hours and no one showed up. I called their service line, which they claim is 24 hours, and I get a message to call back on normal business hours. 

Sergio R. 

on Yelp

9 months ago

I work with this poor excuse of a company for several years. I am a property manager where I live and these guys have a thing to not make appointments when they say they going to come and by the looks from the other reviews not showing up is one thing they cant get right. it takes a lot of work and paperwork and coordinating to get ready for treatment specially with multiple units. now its the Monday before thanksgiving holiday and we likely wont get appointment until next week. I have asked the owner for us to switch comp... read more

Michelle R. 

on Yelp

11 months ago

After researching we decided to go with Orkin for our ant problem at our house in Milpitas. They were scheduled to come out yesterday and the technician called right before coming out. He, Danny, said he had to review a few things first. We went over price quotes, the types of service, and the contract. He said "you know this is a one year contract, right?" I told him "yes, but I was told I could cancel at anytime as long as I give 30 days notice ". He immediately said that he needed to contact his supervisor and that he'd ... read more

Jonny A. 

on Yelp

a year ago

Orkin said they were going to come to my house this past Friday afternoon to do an assessment. That same Friday morning a man by the name of Russell called me to say they were actually coming to spray later that day and that my kids and cats needed to be gone for two hours. This wasn't going to work so he said he could come the next day between 8AM-2PM or the following weekend - my choice. I called my girlfriend to see what worked best for us and we agreed to go with the next day. I texted Russ just like he asked me to, to c... read more

Arun M. 

on Yelp

a year ago

Complete rip off stay away from them. They bind you to contracts and have bad service. 

cuong t. 

on Yelp

a year ago

Orkins quoted $50 discount if service rep did not use ladder to terminate wasp. He did not but Orkins ignored my requests for $50 refund despite 3 phone calls and 3 emails. Service rep mentioned there would be 3 visits. He showed up for the first visit and never showed up again despite my request in e-mail. 

Andrea S. 

on Yelp

a year ago

Orkin was to show up between 2-4 today and did not; this is the second time this has happened. I telephoned and the person who answered the phone said that it was only one minute after 4 and that that the 2-4 meant that the technician was on his/her way. Orkin charges $423 for the initial date to set up traps. I stayed home and waited for a technician. No more. 

James F. 

on Yelp

2 years ago

8 months ago I gave Orkin a 5 stat review on Google Maps. I had a great technician. He came on Wednesday's as requested. Then he moved. Since then they have sent several different technicians. I have called and complained about service etc. Today a Friday Orkin scheduled my service so I took the day off to be home. I have a dog and he needs to be put inside. The technician never called. I heard my dog barking saw the Orkin truck called my dog inside and went out to meet the Orkin Technician only to find he left. I calle... read more

Upinder G. 

on Yelp

2 years ago

No Stars basically They are a Commercial company Not in need of business No customer service No communication Just show up to do service without contract Then came and promised quote and contract and no show after Horrible Communication Got lucky as no service from them or the after service calls would be even pathetic