Orkin

Rose S. 

on Yelp

3 years ago

i would give them zero stars if i can! they're not responsible or reliable!!! if you can find a different company to do your service then that will save you time. this company does not care about your health and safety. they will give you a time frame ex: 8-12 and will not come after 1 hour or 2 from your original schedule. 

Alee A. 

on Yelp

3 years ago

Things were good...until they weren't. We've been with Orkin for a while, and initially they were good about coming out on our scheduled day, our regular tech showed up on time every time, and then one day he kinda just stopped showing up, which sucked, because we liked him and had established a good working relationship with him. He'd call us if he was running behind or if he couldn't make it on the scheduled day. So then it seemed like no one came out for a couple of months, or if they did, we had no idea they were becau... read more

L R. 

on Yelp

3 years ago

I have used Orkin for many years and their customer service has gone downhill, especially at the management level. Phone calls are not returned. They overcharge and misrepresent services, rat control in particular. 

Hope R. 

on Yelp

4 years ago

This team do not take pest control serious. If your looking for service DO NOT CALL THEM! If you want some one to call you back DO NOT CALL THEM. Billing is even worse they don't send monthly bills until you call and remind them. Basically your their accountant for free. So if you want to live with pest as roommates call orkin they can hook you up! 

Anurag A. 

on Yelp

4 years ago

Most unprofessional firm. I waited for two hours and the technician Javier never showed. I called in to check and was told that the appointment was not set up correctly. I again waited for two hours during the next scheduled timeframe. Javier never showed up again. I called and was told that he would call me with an ETA. Waited for another hour, called again. He has not showed up and still no call. Overall I have wasted five hours of my time. The company has no respect for time, is thoroughly unprofessional. 

P. J. 

on Yelp

4 years ago

Do not use Orkin San Jose. I wish I had read these reviews before I signed up. I was a customer for 11 years, since 2008. They double charged me multiple times. The last straw was when I was charged for service that they did not perform. They never showed up for the inspection. I called and rescheduled and they did not showed up again. Foolishly, I decided to give them another chance and again - no show. I called and they admitted that error was on their end, yet the customer reps were rude, disrespectful and did not... read more

Raman S. 

on Yelp

4 years ago

rarely get a live person on phonecall. Service scheduled days away...extremely inconvenient. no text or call prior tto arrival...ETA? especially dueing Covid? Most of their methods have not worked for a month now. not very thorough followup. dont even carry enough basic supplies lik wire? bait traps etc. Could not get through even to change appointment timing a s something came up for us. ONLY one number to call for anything...which is a recording! All in all, not confidence inspiring. 

Renee E. 

on Yelp

4 years ago

I called Corp on Thur and confirmed our standing appointment every third Saturday of the month between 10-12noon for an apartment complex. I also asked for the name and number of the technician but they told me they did not have that information. Sat 12 noon- no show or call from Orkin. I start calling Orkin main number 866 944 4012 to let them know that we had an appointment today and the technician has not arrived and to see if the tech was at least on his way (running late). This is a huge inconvenience to the tenants as... read more

Katie P. 

on Yelp

4 years ago

We were having an emergency pest control situation - we scheduled an appointment with Orkin and they never showed up - making our problem 10 times worse!!!!!