Orkin

Juan P 

on BBB

a year ago

Misleading advertising and fraudulent business practices. Untrustworthy, untruthful, and dishonest behavior. ************* ************************************************ To Whom It May Concern:Regarding the issue of payment to follow-up with Rollins Corporation Orkin Pest Control, please be advised of the following: Services to be provided by Orkin Pest Control outlined in a contract for the specific purpose of elimination of rodent invasion in the residence. On two occasions Orkin representatives scheduled follow-up appoi... read more

Bara R 

on BBB

a year ago

I have a a quarterly contract. In June, 6/2024 Orkin was due to perform their inside and outside service. They performed the outside service but never performed the inside due to the lack of communication. No one was home without prior notice especially I was a Saturday only client. That all stopped a year ago. They come when they want without notice. I was charged the fee of ******, so they have my money without a complete service. Since June I have stayed home and waited for Orkin five times on many summer Saturdays. June ... read more

Ewelina G 

on BBB

a year ago

Orkin is an absolute SCAM. I have never written a negative review in my life, but this company deserves it and then some. They TRICK you into a binding contract without an explanation that you are basically signing 2 contracts: one with ***** and one with the Rollins, ***** a company that makes sure you are making payments and if there is any issue with Orkin, Rollins washes their hands of it because they are just collecting payments. I have no issue with Rollins but ORKIN is an absolutely atrocious company that just wants a... read more

Butch A 

on BBB

a year ago

Lack of communication, faulty equipment, and ne response from any one at corporate After 7 times calling since July 2024 to the present Say one thing ,do something else DO NOT RECOMMEND AT ALL 

Kathy B 

on BBB

a year ago

Called Orkin on 08/30/2024 to set up an appointment for yellow jacket removal, was told by ******** they would have someone to our place on 9/03/2024 between 2-4pm. I was very specific about what would be needed as the yellow jackets are about 20 feet off the ground and a ladder would be needed to get up to them. Received a call on 08/31/2024 from Service Tech ****** stating he had been in our area that day and Orkin had not notified him that there was another call in same or he would have come out that day. I reiterated tha... read more

Kellie A 

on BBB

a year ago

Absolutely horrible company literally a nightmare to deal ********** was the fifth time these dummies have stood me up and not done their job now I have to go through a hassle to fire them. Rearrange my schedule to accommodate them to come in and five no shows in a row. The mice are back worse than ever and Ive already given them over $500 I will not be living out the contract they teally **** I absolutely hatethis company 

Janette V 

on BBB

a year ago

First let me say I have been an ***** customer since approximately 1998. For years I haven had many complaints however it is getting ridiculous. Orkin is supposed to be here every other month. I havent seen them since April. I have had to do my own pest control since then at additional cost. Only rarely do they let me know they are not coming. I usually have to call. I cant get them to come in between calls like they are supposed to. Their slogan is a lie. Not sure if I have it exactly but it goes if there is a problem betwe... read more

Jeff W 

on BBB

a year ago

The local branch in NJ ignores every attempt we've made to contact them. We've had issues outside of our normal service and they never responded. We tried calling the Orkin call center, but all they do is transfer us back to the local branch, who never responds. The customer service was so awful that we decided to cancel our service. The bigger problem is that the local branch refuses to acknowledge our cancellation from ~2 months ago and continues to charge us. All I can do now is continue to dispute these charges through m... read more

Maria C 

on BBB

a year ago

This company is a scam. Called to have hornets and wasp nest removed from my dwelling. Gentleman came sprayed nest ..Never removed nest and now wasps and hornets are back again swarming like crazy. Paid $433.00 for this service. Called to request a follow up visit never came and never even called me back. Cannot use my backyard have dogs and grandchildren who cannot even come to use my pool. This company is a disgrace have put in a dispute with my credit card since I already paid them. Please do not use them.