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Orkin
- Pest Control
- Killeen, TX
About this business
With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted treatments for termites, ants, rodents, cockroaches, spiders, bed bugs, and more. Whether you need to exterminate an infestation or are looking for pest prevention, Orkin’s residential and commercial plans fit your need... read more
Location details
5404 E Veterans Memorial Blvd, Killeen, TX, 76543, United States
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I'm very upset with Orkin and how they treated my 80 year old mother. My mothers condo is ***** sq ft and occasionally she sees very small ants in the summer so she reached out to ***** for to spray around her home. The person from the company sold her a monthly service for $50+ per month. That is stealing if you ask me. I oversee her finances and reach out to corporate to reverse or stop the charges because she does NOT need this service. And got nothing back. I finally went to the bank and had them cancel the service sever... read more
***** sold us on pest control. I was doing this all for my grandmothers house. He said we could cancel anytime and we signed the paperwork on an iPad which I'm sure you can imagine is a lot of signatures for paperwork. I said as long as I can cancel after some time, just to get the pest gone for now. We agreed upon the monthly charge rates. I went to cancel and i found out they actually put $13,000 on a payment plan saying they did all this work at the home the inital visits and it couldnt be canceled. We found this all out ... read more
I the service Ive experienced. Cannot get ahold of the technician that came to my house to give me a quote for a new service (he told me texting was the best way to get ahold of him) Ive called the office twice now to ask a simple question.. what is the pay off period for services if not paid off in full at beginning of serviceThe first ***** I spoke to said she would reach out to him and have him contact me. 5 hours later I call back again and get HANEEDA ( what she finally told me was her name). Not only does she continue ... read more
I am writing to share my recent experience with your company's customer service department, which regrettably has been rather **************** my interactions with your customer service team, I have encountered several issues that have left me feeling frustrated and dissatisfied. I have found that the representatives lack the necessary communication skills to effectively engage with customers. Furthermore, they struggle to provide clear explanations regarding billing inquiries, often leaving me with unanswered ************* ... read more
They took my mother's money. They found that the mice were coming in around the radiator pipes. They only fixed 2/4 radiators. The technician was rude to my elderly mother. I called but the manager did not call back and when I called again was unavaible. They would not answer her questions about safety for her pet. They refused to send a different technician.
where do I start . I was on an easy payment plan for ***** a month so I had to get a new card and didn't add it but I made payment with another card . Because I removed the first card they charge me ****** so I called and after holding for 25 min someone got in the phone then agreed they took to much and refunded me about 60$ and told me that you won't be charge for oct and the next payment will come out on November 22 fro ***** how about on November 22 they took ****** from my account so I called on 11/22/24 ****** who answ... read more
Absolutely awful from start to finish. I called due to my kids having some bites on them. (2 and 5). I figured Id call Orkin, a massive company, they promised they would be out between 4-6. I got a call from the sales *** that he wasnt coming tonight, I advised that was unacceptable and I needed someone to come. I asked to speak to manager- said managers are gone at 5, it wasnt 5 yet. I called the office advised if my problem They had a great guy come over and help us. ***** was great built back the trust and said it would b... read more
Rude and unrighteous secretary and branch manager. They don't contact people to resolve issues; they scam people.
I called orkin to discuss my service and a lady named ***** answered and was very rude and unprofessional. She was not very helpful when I asked if she could explain why my account has not been updated in terms of monthly payments. I was told prior my monthly payments would be much lower then ***** tells me otherwise. When discussing my concerns, she seemed aggravated and annoyed. Then she proceeded to hang up on me, I called back she hung up again. I could not get through to any representative that could help me because of ... read more
Frequently asked questions about Orkin
How is Orkin rated?
Orkin has a 4.2 star rating with 2,023 reviews.
When is Orkin open?
Orkin is open now. It is open 24/7.