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Palazzo Senior Apartments - 55+ Active Adult Living
- Apartments
- Phoenix, AZ
About this business
Location details
6250 N 19th Ave, Phoenix, AZ, 85015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Thank you for taking the time to share your feedback on the tour. Please contact us with any further questions you have. We look forward to assisting you further in your search. Thanks
We had a very good experience with The Palazzo. What sticks out most about the facility is all of the social events they have to offer for the residents and also the friendly staff. I would definitely recommend The Palazzo to others looking.
Business response:
Hi Richard, Thank you for your kind words and for acknowledging the amazing activity program at The Palazzo and in case you did not know, we post our monthly activity calendars on our website so friends and family of our residents near and far may see the extensive programming we offer. We hope to see you enjoying an activity with your loved one soon. Thanks again for your comments.
This is a really good option both financially and the care needs of your loved one. I would recommend the community to others for their loved ones. I believe the community provides a lot of services to the residents. The staff communication with the family and friends is excellent.
Business response:
Hi SR, Thank you for taking the time to write such a kind review. We take pride in creating a comfortable and fun home for our residents and an inviting community for all of our guests. Thanks s much.
They are on top of any and all issues that my parents have. We love all the activities. And everyone is nice and attentive.
Business response:
Hi Cheryl, We are thrilled to hear you are happy with experience for your parents at The Palazzo. Thank you so much for taking the time to share your thoughts with others. We greatly appreciate it.
It was tough in the first 90 days for my in-laws because of COVID. They had to quarantine and the food was not up to standards because it was delivery only. Now that things are getting back to normal, they should be feeling better and better about Palazzo.
The Palazzo Review null
Business response:
Thank you for your review. Please feel free to contact me if you would like to discuss further. All managers eat lunch at The Palazzo so we dine on the same meals as the residents which ensures we have good quality controls in place plus it allows us to taste the same food as our residents so I would be happy to hear your thoughts on this matter. I also like to share that not only do I work at The Palazzo, but my dad lives here in independent living so I have the opportunity to see the community from both angles - as an empl... read more
Where the residents, would be is in a separate building than the dining room and activities.
I toured The Palazzo and administration was very nice & informative. The girl who I was working with asked if I or anyone I knew had been in the military. I informed her that my second husband was a lifer, and she said I should check into that. Because of her, I found that while I'm living in independent living I'll have to foot the bill; but when I move over to assisted living have to pay they'll cover it. I chose another community because I didn't like that The Palazzo had carpet everywhere. It didn't look healthy or clean... read more
Business response:
Hello, as a veteran, you may have benefits that assist in your paying for independent living as well as assisted living. You should contact the VA to discuss. You commented that there's carpet everywhere, but that confuses me. Our apartments are all newly renovated with new flooring - no carpet and most of our common area have tile/flooring. We do have new carpet in the lobby, but once you pass the lobby in either direction, the floors are tiled. Please visit our virtual tour on our website to confirm for yourself that what ... read more
The best part about The Palazzo is the staff. I think the location is suitable for the people who are staying there. It's close to a lot of things that are of interest to those in the community. Overall, it's a really good value. Really the only issue is my loved one tells me the food is pretty bland.
Business response:
Thank you for your compliments. I encourage you to return and try our food. Our management team eats lunch here every day so while we dine on the same food offered to our residents, we provide our feedback on what we enjoy and what we would like to see more of on the menu. Since food is so subjective, there are times when when describes the food as bland, others comment that there's too much flavor. This is why we offer an extensive variety to choose from. Thanks again for your comments.
Frequently asked questions about Palazzo Senior Apartments - 55+ Active Adult Living
How is Palazzo Senior Apartments - 55+ Active Adult Living rated?
Palazzo Senior Apartments - 55+ Active Adult Living has a 3.8 star rating with 272 reviews.
When is Palazzo Senior Apartments - 55+ Active Adult Living open?
Palazzo Senior Apartments - 55+ Active Adult Living is closed now. It will open at 9:00 a.m.