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Park Butterfield Apartments
- Real Estate
- Mundelein, IL
About this business
Location details
2200 S Butterfield Road, Mundelein, IL, 60060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter I am staying at Parkbutter fields apartment for more then 4.5 years. It is a good locality however maintenance staff is not professional.
Business response:
Hello thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way. We take our residents’ concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We would appreciate the opportunity for further discussion, please contact the property manager at 847-439-7477. We look forward to speaking with you soon.
Verified Renter Yes in the winter on a bad day where theres been a storm the night before they need to make sure salt is applied at every building because Ive had several slip and falls and its not a good feeling
Business response:
Hello, and thank you for your 4-star rating and for choosing to call Park Butterfield Apts your home! We appreciate you bringing this matter to our attention, and we will make sure that this is addressed during the upcoming winter months. Please let us know if there is anything else that we can do to make your stay with us more enjoyable. Thanks again, and have a wonderful rest of your week!
Verified Renter Not recommended. I like the spacious house but all the appliances are too old and management is not very responsive when coming to dealing with maintenance requests.
Verified Renter Your staff is friendly. Lock out fees are waaayyy tooo high.
Verified Renter Worst staff, most turnover, nobody has any idea what theyre doing terrible would never recommend this place
Verified Renter The outside and the grounds are kept well. Even the pool at the office is in good condition. That unfortunately, belies the 40 year old buildings we as tenants have to live in, which are facing deterioration problems every week, if not more often. The plumbing is a huge issue and has flooded the ground floor of several of the buildings and should be redone. The gutters are falling apart, with pieces coming down from the sides of the building. There is water damage in every ceiling and interior mold issues. Th... read more
Verified Renter I regret living at Park Butterfield. For 3 years I lived here and all they seemed to care about was how much money they were putting in their pocket. The safety and satisfaction of the residents came last. There have been absolutely no updates regarding Covid in the complex. Anyone who was affected by Covid was not provided any sort of rent relief or assistance. Money first, Residents last. That should be their motto.
Business response:
I'm so sorry that you are unhappy with your home. We have been offering payment plans since April to our residents impacted by the Covid-19 Pandemic. Our management team will be reaching out to you if they have not already. We truly would like to learn more.
Verified Renter The worst place I have ever lived at they are so incompetent the turnover of the staff is ridiculous they have no idea what theyre talking about or whats going on theyre incredibly rude and they are ripping everyone off on their water bill and gas bill and they have no idea why because apparently you should talk to the gas company but the gas company says you should talk to TLC management company so basically whatever theyre doing is not right and do not move here the walls are paper thin they have no idea wh... read more
Verified Renter My current experience would not lead me to recommend park butterfield to my friends.
Business response:
We are very sorry to hear that your expereince has not what you had hoped. Will you please contact our office so that we can learn more and try to help further?
Frequently asked questions about Park Butterfield Apartments
How is Park Butterfield Apartments rated?
Park Butterfield Apartments has a 3.6 star rating with 339 reviews.
When is Park Butterfield Apartments open?
Park Butterfield Apartments is closed now. It will open at 10:00 a.m.