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Park Butterfield Apartments
- Real Estate
- Mundelein, IL
About this business
Location details
2200 S Butterfield Road, Mundelein, IL, 60060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Completely Meh The location to Vernon Hills is nice and the rooms are a decent size. However, one of the rooms doesn’t get AC and the heat is very unreliable. If you want to install an ac unit in that room, you can’t because the windows have screens on them… The package lockers are nice, but there aren’t enough of them for the size of the community which has resulted in my packages being stolen. Even through all that it might still be worth it, but the turnover and unreliability in the leasing term is truly crazy. One time f... read more
Business response:
We are concerned to hear about the AC, stolen packages, and leasing issues. Please contact us at (833) 278-2049 so we can address these concerns directly.
Verified Renter Very nice model office and leasing team but make sure you review the common areas of the building you are signing up to lease!
Verified Renter Be cautious of moving into ground unit apartments, they’re prone to flooding and water damage and staff refuses to acknowledge the issues.
Lots of littering For what the price is, it’s fine. There’s constantly trash outside the front of our building so clearly people love to litter around here. Today we found empty jello cups and snack wrapper beneath our stairs. The garden units and hallway has a very strong moldy/musty odor. Another resident explained these units tend to flood so clearly there’s unaddressed water damage that is causing mold. Like I said it’s decent rent for this area and unit size but be sure to get a dehumidifier because we’ve been pulling s... read more
Verified Renter Bad experience, dont join
horrible Don’t move in here… they never fix problems at units
Business response:
We're sorry to see you feel this way. Our maintenance staff aims to address any issues that may arise as quickly as possible, with your satisfaction at the top of mind. If there are any urgent needs, we encourage you to contact the office so we can follow up promptly. Please know that we value your residency and are committed to improving your overall living experience. If you could please contact us at your earliest convenience, we'd greatly appreciate the opportunity to work towards a resolution. Thank you, and we look for... read more
Verified Renter Management should have some consideration, and compassion towards residents....
Business response:
Thank you for sharing this with us. Your comfort and happiness are our priority, and we are sorry to see you feel this way. We would appreciate the opportunity for further discussion to learn more and improve on anything that may be impacting your living experience. If you could please contact the office at your convenience, we want to help work towards a resolution. We value your residency and look forward to hearing from you.
Verified Renter Absolutely terrible management! Maintenance requests are completely ignored, and it feels like no one cares at all. You have to chase them endlessly, pushing again and again just to get any kind of response. It’s beyond frustrating. This is definitely not a place I would recommend living in!
Business response:
Thank you for bringing this to our attention, and we are sorry to see you feel this way. Our maintenance staff aims to address all issues that may arise as quickly as possible and understand the inconvenience it may have caused you. We value your residency and want to improve your overall experience. If you could please contact us or stop by the office at your earliest convenience, we would greatly appreciate the opportunity to work toward a resolution. Thank you, and we look forward to hearing from you.
Verified Renter Ensure you take a note of everything, and put all the verbal assurances in email, and capture them in contract; else, you've to suffer like how am going thru.
Business response:
Thank you for bringing this to our attention, and we are very sorry you feel this way. The safety and happiness of our residents have always been of the utmost importance to us, and we take all allegations very seriously to correct any issues that may arise as quickly as possible. If you could please contact us at (833) 303-1743 or stop by the office at your earliest convenience, we would appreciate it to work toward a resolution. Thank you, and we hope to hear from you soon.
Frequently asked questions about Park Butterfield Apartments
How is Park Butterfield Apartments rated?
Park Butterfield Apartments has a 3.6 star rating with 371 reviews.
When is Park Butterfield Apartments open?
Park Butterfield Apartments is closed now. It will open on Monday at 10:00 a.m.