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Park Butterfield Apartments
- Real Estate
- Mundelein, IL
About this business
Location details
2200 S Butterfield Road, Mundelein, IL, 60060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Avoid In the last 3 years this complex has suffered greatly and continues to disappoint. My hallway outside of my apartment has been tore up for two months now and my heat doesn’t work properly. If you can find any other place to live I would highly advise you doing so.
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way. We take our residents’ concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We would appreciate the opportunity for further discussion if you could please contact our office at (847) 362-9131. We look forward to hearing from you.
Verified Renter It didn’t start very well. I was supposed to get my keys on 12/12 but my apartment wasn’t ready. My mom came back the next day and the place was dirty
Business response:
We are so sorry to hear that we are not living up to your, and our, high expectations. We truly want to do what we can to help you enjoy your new home. We would appreciate the chance to make things right. We don't have a way to contact you from here, but we'd like the opportunity to talk to you further about your concerns. Please stop by the office at your convenience. Thank you for taking the time to reach out.
Verified Renter Apartments are very affordable but management is very poor and you will not get the individual attention you need as a tenant.
Verified Renter Only move here if you have no other choice, the rent is over priced and the facilities are poorly cared for.
Verified Renter It has gone downhill in the last 3 years. Would not recommend these apartments to anybody
Business response:
Hello, we're so sorry to hear that you've had a bad experience living at our Park Butterfield community. Our team works very hard to provide exceptional customer service as our goal at TLC Management Company is to provide a comfortable, enjoyable living experience for all residents. We apologize that we failed to meet these expectations and would like to know what we can do to improve your satisfaction living at our community. Please contact our Property Manager our assistant property manager at (833) 278-2049 or stop by we'... read more
Verified Renter I am staying at Parkbutter fields apartment for more then 4.5 years. It is a good locality however maintenance staff is not professional.
Business response:
Hello thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way. We take our residents’ concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We would appreciate the opportunity for further discussion, please contact the property manager at 847-439-7477. We look forward to speaking with you soon.
Verified Renter Yes in the winter on a bad day where theres been a storm the night before they need to make sure salt is applied at every building because Ive had several slip and falls and its not a good feeling
Business response:
Hello, and thank you for your 4-star rating and for choosing to call Park Butterfield Apts your home! We appreciate you bringing this matter to our attention, and we will make sure that this is addressed during the upcoming winter months. Please let us know if there is anything else that we can do to make your stay with us more enjoyable. Thanks again, and have a wonderful rest of your week!
Verified Renter Not recommended. I like the spacious house but all the appliances are too old and management is not very responsive when coming to dealing with maintenance requests.
Verified Renter Your staff is friendly. Lock out fees are waaayyy tooo high.
Frequently asked questions about Park Butterfield Apartments
How is Park Butterfield Apartments rated?
Park Butterfield Apartments has a 3.6 star rating with 326 reviews.
When is Park Butterfield Apartments open?
Park Butterfield Apartments is closed now. It will open tomorrow at 10:00 a.m.