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Park Butterfield Apartments
- Real Estate
- Mundelein, IL
About this business
Location details
2200 S Butterfield Road, Mundelein, IL, 60060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Madison Park Butterfield I have been in these apartments for about 1.5 years. It's a good place to be in. The maintenance staff is very responsive and will fix the problems immediately. I would recommend this apartment.
horrible Don’t move in here… they never fix problems at units
Business response:
We're sorry to see you feel this way. Our maintenance staff aims to address any issues that may arise as quickly as possible, with your satisfaction at the top of mind. If there are any urgent needs, we encourage you to contact the office so we can follow up promptly. Please know that we value your residency and are committed to improving your overall living experience. If you could please contact us at your earliest convenience, we'd greatly appreciate the opportunity to work towards a resolution. Thank you, and we look for... read more
Verified Renter Management should have some consideration, and compassion towards residents....
Business response:
Thank you for sharing this with us. Your comfort and happiness are our priority, and we are sorry to see you feel this way. We would appreciate the opportunity for further discussion to learn more and improve on anything that may be impacting your living experience. If you could please contact the office at your convenience, we want to help work towards a resolution. We value your residency and look forward to hearing from you.
Verified Renter Absolutely terrible management! Maintenance requests are completely ignored, and it feels like no one cares at all. You have to chase them endlessly, pushing again and again just to get any kind of response. It’s beyond frustrating. This is definitely not a place I would recommend living in!
Business response:
Thank you for bringing this to our attention, and we are sorry to see you feel this way. Our maintenance staff aims to address all issues that may arise as quickly as possible and understand the inconvenience it may have caused you. We value your residency and want to improve your overall experience. If you could please contact us or stop by the office at your earliest convenience, we would greatly appreciate the opportunity to work toward a resolution. Thank you, and we look forward to hearing from you.
Verified Renter Ensure you take a note of everything, and put all the verbal assurances in email, and capture them in contract; else, you've to suffer like how am going thru.
Business response:
Thank you for bringing this to our attention, and we are very sorry you feel this way. The safety and happiness of our residents have always been of the utmost importance to us, and we take all allegations very seriously to correct any issues that may arise as quickly as possible. If you could please contact us at (833) 303-1743 or stop by the office at your earliest convenience, we would appreciate it to work toward a resolution. Thank you, and we hope to hear from you soon.
Verified Renter I enjoy living at park butterfield apartments but I believe improvements can be made to the building and the apartments.
Business response:
Thank you for taking the time to leave us your feedback. We take our residents’ concerns very seriously as our goal is to provide a comfortable, enjoyable living experience for all. We would appreciate the opportunity to chat more about how we can improve the experience for our residents. If you could please contact us at 833-303-1743. We look forward to hearing from you.
Verified Renter Experience sucks. No heat for three years. Hallway carpet needs repacing. Potholes in parking lot. Broken rain gutter on building. Broken lock on back door.
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way and apologize for any inconvenience. We appreciate your continued residency with us and appreciated speaking with you last week regarding the heat concerns and lock request. We haven't heard back from you regarding the best time to have our team resolve these issues, so when you have a moment, please contact us at 833-303-1743 so that we may schedule a time to stop by to complete these requests. We look forward to hearing from ... read more
Verified Renter The apartments are okay, but you will have to take your laundry somewhere else. Two out of four washers have been broken for over 2 months. That leaves only 2 working washers for the whole building.
Business response:
Thank you for providing us with your valued feedback. The happiness of our residents has always been of the utmost importance to us here at and we take all concerns very seriously and pride ourselves on correcting any issues that may arise as quickly as possible. We are in the process of ensuring these issues are being currently rectified as soon as possible.
Verified Renter Landscaping is never done. The door to even get into the building has been broken for about a year (single pane got done but not the double it’s suppose to have), no clean up done afterward and glass is still shattered & between sidewalk cracks. The hallways are never cleaned, and the basement hallway has flooded a couple times leading to moldy smells. The washers are constantly out of order with only 1 or 2 working properly. And now mold has formed on my bathroom ceiling.
Frequently asked questions about Park Butterfield Apartments
How is Park Butterfield Apartments rated?
Park Butterfield Apartments has a 3.6 star rating with 339 reviews.
When is Park Butterfield Apartments open?
Park Butterfield Apartments is closed now. It will open at 10:00 a.m.