Park Place Apartments

Name: Park Place Apartments
Address: 675 Town Center Dr, Newport News, VA, 23606, US
Telephone: (757) 594-9799
Price range: $$
Rating: 4.9

4.9

★★

63 reviews

|Real Estate|Newport News, VA 23606

675 Town Center Dr, Newport News, VA 23606

(757) 594-9799

https://www.parkplaceatcitycenter.com/

Apartments

Open now:9:00 am - 6:00 pm

About

Park Place at City Center Apartments are conveniently located in the heart of the Peninsula at Oyster Point. Living at Park Place puts you close to Newport News jobs, attractions, colleges, shopping areas, spa treatments, entertainment, travel, and dining experiences including: I-64 Newport News/Williamsburg International Airport Patrick Henry Mall Fort Eustis Military Base Riverside Regional Medical Center Ferguson Center for the Arts Christopher Newport University ECPI University - Newport News Campus ...and more! Our spacious 1, 2 and 3 bedroom apartments feature gourmet kitchens, full size washer and dryer, large walk-in closets, 9’ ceilings and more! Take advantage of the 24-ho

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4.9

★★

63 reviews

5★54

4★6

3★1

2★0

1★0

2 reviews have no rating

21 Reviews5.0Facebook
19 Reviews4.8Google
15 Reviews4.9BirdEye
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Reviews(44)

Google Reviews(19)

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Recommended

Sway Raines on Facebook

3 months ago

I use to live there, wonderful place to live. Miss living there and in the 757 miss the friends I made!

Business Response:

Thanks so much for the recommendation, Sway! We love to hear this!

Cherryl C. on BirdEye

★★

4 months ago

Maintenance always does a tremendous job every time they respond to my requests. My washer is working great once again.

Business Response:

We appreciate your feedback, Cherryl!

David B. on BirdEye

★★

4 months ago

Maintenance is always fast and efficient!

Business Response:

This is great to hear, David! Thank you for the feedback!

Jordan C. on BirdEye

★★

4 months ago

Maintenance is very good, prompt amd quick to tale care of any issues. Big shout out to Mac.

Business Response:

Thanks so much for the 5 stars, Jordan!

Lauren C. on BirdEye

★★

4 months ago

Maintenance is fast and efficient. Mac does a great job! They even respond to small requests.

Business Response:

Hi Lauren, thank you so much! We're happy to hear this!

Jorge L. on BirdEye

★★

8 months ago

I like living at Park Place. Maintenance personnel are responsive and do an awesome job. The location is also convenient.

Business Response:

We appreciate your feedback, Jorge! This is great to hear!

Anonymous on BirdEye

★★

10 months ago

Maintenance is fast and effective! Easily recommend.

Business Response:

Thank you for your kind words about our maintenance team!

D. M. on BirdEye

★★

10 months ago

I so appreciate the quick response to a question or issue and the service to take care of reported items from the office staff and maintenance staff. Thank you!

Business Response:

Thank you for taking the time to leave us a review! We're happy to see your comments about the service our staff has provided!

Michael B. on BirdEye

★★

a year ago

The apartment complex is quite new (or at least renovated recently) and very nice, and has some good amenities (pool and gym). However, the speed of emergency maintenance needs to be greatly improved in my opinion. I recently had my A/C breakdown during the latest heatwave and it took them 3 1/2 days before it was working again, for someone my age I was able to deal with it but if a senior person or young child had to be in that house all day I think it would have been a different story. When they first arrived they provided some relief (a small A/C unit that kept my small 1-bedroom apt at a comfortable 85 degrees at night), which would have been fine for a night or two...max. But due to the negligence of the daily maintenance crew checking in with the on-call maintenance personnel I had to wait at least a day or two longer then needed. My A/C went out Saturday night, and so I realized things happen and so I called on Sunday. After waiting several hours (making at least three calls to the emergency line) I finally got someone to my APT and he told me the A/C blew and they would need to replace the A/C unit, but someone would be out first thing Monday to fix it. He said I would not need to be there they would just do it, and so I went to work. When I finally got off I came home and it still had not been fixed, so I went to the office around 4pm and told them my story and they said that they were "just going to check on my apartment" and would be up right away. Well the guy came 10 mins later and tried "fixing" it on the inside then had to go to the roof to check it out. He came back and told me it needed to be replaced...same thing I had been told the day before, and so "he would put in an order and it would be fixed in a day or two...sorry." I was a bit mad because my order should have been put in first thing Monday since they already knew it was broken but waited until the end of the day before they even checked it out. So that is why I am only giving a two star.

Business Response:

Hi Michael - thank you for taking the time to leave us some feedback so we can work even harder for our residents. We're happy to see your comments about your apartment and our amenities! We are sorry for the inconvenience with your AC repair. We always aim to complete work orders within 24 hours, but had a few repairs come up at once and we apologize for the delay. Your comments have been passed on to the management team for review. We can't thank you enough for choosing Park Place as your home and hope the rest of your time in our community is a 5-star experience!