Parks at Monterey

Bre Nicole 

on Facebook

5 years ago

Run don’t walk away from this place. At best they are negligent, they knowingly allow residents to reside in substandard housing which causes sometimes irreversible health issues. Not to mention they will allow said issues to get so bad your house hold goods are ruined by visible growing mold. Oh and it doesn’t matter if you have lab tests, photos and medical documentation to prove it’s their mold issues making you sick. Google this company. They are owned by Clark. They have multiple ongoing congressional investigations not... read more

Melissa Nelson 

on Facebook

5 years ago

When we moved in three years ago, you had to fight tooth and nail for any maintenance to get done. The weatherstripping around both doors was shredded but the repair tech told me it didn’t get cold enough to need it despite being able to see outside with the doors closed. The mold in the house was just covered over with paint. The Parks would never answer their phones unless I blocked my number before calling the entire three years we lived there. And now that we are gone, they still have not turned off our housing allotment... read more

Dan Carrigan 

on Facebook

5 years ago

Slow turnaround of homes when tenants move out but maintenance doesn't start work for months. We walk the neighborhood and have seen 30+ empty homes, when there's a wait list of 40+ people with nowhere to live. Uncontrolled gopher infestation. Mold. Unacknowledged work orders get closed at their whim with no follow-up survey. Collect full BAH, threaten eviction if you don't increase the allotment after the January BAH increase, send out a pie chart for where your BAH goes that doesn't account for $1,000 and includes question... read more

Alicia Sarah 

on Facebook

7 years ago

The parks is often unhelpful in developing solutions for challenges that arise. the homes are built with cheap material. 

Adina-Chaya Addie Lawson 

on Facebook

7 years ago

We’ve rented from them for 14 years and they still hassle us and treat us horrible. The homes are breaking down inside and they focus on putting notes on people’s doors for outdoor “violations”. Our most recent “violation” was a fence that we built with our own money, after clearing the plans with them, that they lost the paperwork to when they switched personnel, or perhaps the last person didn’t enter things in correctly (that has also been a past problem with the staff). They constantly make mistakes and the rent goes up ... read more

Julia Ann 

on Facebook

7 years ago

Awful costumer service.. my family and I were excited to view houses and drove three hours to see them but because the costumer service was so awful we are no longer interested.