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Pediatric Associates - Weston

4.0

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Location details

1695 North Park Dr, #101, Weston, FL, 33326, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.01,309 reviews
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Maria Inez N.'s profile image
Maria Inez N. 
rating
3 years ago

Unfortunately I can't give a 0 rate because there isn't. Other wise that's the rate they deserve. Very mean staff, poor customer service very arrogant front desk people. The only place on earth that gives priority to the people who are late to their appointments while you are on time you can't be seen on time because they are busy letting all the late appointments pass through. Disgusting people very bad behavior careless no empathy for kids with special needs at all I had an appointment for a well check with my special nee... read more

Brianna H.'s profile image
Brianna H. 
rating
4 years ago

While we loved Brandy Durant, the nurse practitioner there, we have decided to leave the practice due to poor patient care. When my children have been sick I have had to take them to urgent care because not one Pediatric Associates location would see my child within THREE DAYS. This has happened on multiple occasions. Telehealth was recommended. I'm not sure how a telehealth doctor would be able to diagnose an ear infection and prescribe an antibiotic. I would not want to give my child an antibiotic without confirmation ... read more

Business response:

Brianna, we appreciate your feedback and want you to know our priority is the health and happiness of our patients. Please give us a call at 954-414-7745 or send an email to customerservice@pediatricassociates.com so we can have a better understanding of your experience. Thank you. 

Ally F.'s profile image
Ally F. 
rating
4 years ago

I stand by my first review and it only gets worse. No more seeing a child when they're sick in a timely matter. Wait days for an appointment even when suffering or has fever forcing patients to urgent care when your pediatrician is who you need. What could a call to customer service possibly do to rectify that?! This is not just the Weston office but South Florida Pediatric Associates as a whole. 

Business response:

we apologize for the experience that led to this 2-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation. 

Betty F.'s profile image
Betty F. 
rating
4 years ago

This place runs like a third-world free clinic. There are about 15 mouth-breathers working the front desk with only 2-3 patients in the waiting room, and they still can't correct the error-filled patient intake information in their database that was put in the system by a non-English speaking phone appointment setter. They could not give me the forms I needed to file an insurance claim, nor could they give me the correct school forms for the kid's school and told me to call in a couple of days... If you want to talk to s... read more

Business response:

Betty F., we apologize for your experience and would love the opportunity to personally discuss your experience so that we may conduct a thorough investigation. Please give us a call at 954-414-7745 or send an email to customerservice@pediatricassociates.com at your earliest convenience. Thank you. 

Anita C.'s profile image
Anita C. 
rating
4 years ago

Wait wait and wait ... in the phone and in the office.,., thank God my kids are almost done ... bloody scam 

Business response:

We appreciate your feedback and want you to know our first priority is the health and happiness of our patients. Please give us a call at 954-315-5770 or send an email to customerservice@pediatricassociates.com so we can have a better understanding of your experience. Thank you. 

Quyen M.'s profile image
Quyen M. 
rating
4 years ago

My baby just 2 weeks old but the nurse check up him is so rough and horrible. When she finished measuring the baby, she did not lift the baby, but arbitrarily pulled out the tape measure. The doctor who checked my son's ears doesn't know how he got his ear bleeding the day after he got home . 

Cristina A.'s profile image
Cristina A. 
rating
4 years ago

I got there 25 minutes early because I actually respect the appointment they gave me and I waited 40 minutes for them to place me in a room to be told I was next to be seen only to wait over an hour and then I see the doctor entering other rooms and seeing other patients prior to my child who is an infant. I ended up spending over 2 hours in the office before seeing a doctor. I tried to ask when I would be seen only to have a nurse get rude with me for opening my exam room door to ask when my baby would be seen. I was the la... read more

Business response:

Cristina, we believe strongly that service matters. Please know you can reach out to us at 954-315-5770 or customerservice@pediatricassociates.com to discuss your experience in greater detail. 

Emely M.'s profile image
Emely M. 
rating
5 years ago

This is the worst place ever! I had to take my 3 kids out from this place, we had 2 insurance for them and they were ALWAYS calling saying that we had a bill, all because they process everything just through one insurance and ALWAYS forgot about the 2nd one they had on their systems.The cherry on the cake was when I requested a medical record for my sick daughter so I can hand it to her nephrology and I was told I need it to wait up to a MONTH! I never seen this before in my life, up to a month! Is ridiculous!!! My daughter ... read more

Alicia M.'s profile image
Alicia M. 
rating
5 years ago

Go someplace else if you want quality care. I cannot believe this practice employs such rude and ill mannered staff. I was turned away after calling prior to showing up in hopes of avoiding an ER visit. I was told that YES I could come and bring my toddler who had split his chin open and was in need of stitches. I was turned away with a crying boy who was in pain because HE HAD BOOGERS. there was no fever - no cough. I will be taking my business and my children elsewhere. I would be wary of bringing your child here. 

Business response:

We apologize for our delay in reply. We take all comments seriously, and would welcome the chance to speak to you in regards to your experience. If you'd be willing to speak to us; please contact us directly at 954-315-5770. 

Frequently asked questions about Pediatric Associates - Weston

How is Pediatric Associates - Weston rated?

Pediatric Associates - Weston has a 4 star rating with 1,309 reviews. 

When is Pediatric Associates - Weston open?

Pediatric Associates - Weston is closed now. It will open tomorrow at 8:00 a.m.