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Pender Veterinary Centre
- Veterinarians
- Fairfax, VA
About this business
Location details
4001 Legato Rd., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:30 p.m. | |
| Tue | 7:00 a.m. to 9:30 p.m. | |
| Wed | 7:00 a.m. to 9:30 p.m. | |
| Thu | 7:00 a.m. to 9:30 p.m. | |
| Fri | 7:00 a.m. to 9:30 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They are way too expensive and provide poor service. After spending $1800 in diagnostic tests I couldn't even get a call back with the results. After leaving multiple voicemail when I finally got a call back the excuse was they were too busy. Too busy! We're all busy. That's not excuse. Clearly they love to take people's money but are clearly too busy to be concerned for their clients.
Business response:
We take your feedback seriously and would appreciate the opportunity to discuss your concerns in more detail. Unfortunately, we are unable to identify you as a client based on the account name this review is posted from, so we kindly ask that you give us a call at your convenience.
One of our oldest cats was seen by Dr. Hyatt and Tiffany this week. As always, we received excellent care for Vanilla's semi-annual exam.
Business response:
Thank you for sharing your wonderful review, Patty. On behalf of the staff, thank you for trusting us with your pets' care!
Dr. Hyatt and Tiffany were very attentive and provided outstanding expertise in helping us with a difficult diagnosis for our oldest cat. Dr. Hyatt and Tiffany spend a lot of time taking ex-rays and bloodwork to help us figure out Misty's condition. We are extremely grateful for the care they were able to provide to Misty and for helping us through this phase of her life.
Business response:
Thank you for your amazing review, Patty! We love what we do and are glad to be here for you and your pet!
I'm very glad I found PENDER veterinary center right at the moment my 5 year old cat - Tim - needed help most! We went over all the necessary tests and monitoring and got urinal bladder surgery in 3 days to remove urinal stones to save Tim from further pains and urinal health conditions. Surgery went well and Tim stayed in a clinic overnight to be monitored after the surgery for 24hrs - no issues/symptoms. We've been discharged next morning back to our home. Today, after 3 weeks of recovery I can tell that surgery went reall... read more
Business response:
We are pleased to hear about Tim's successful recovery and appreciate your trust in our surgical team's expertise.
In December 2025 I had to run a very fast search for a knowledgeable/trustworthy veterinary center/hospital to run a surgery for my 5 year old male cat who started to collect urinary stones as they got created from crystals we treated back in September 2025. At that time in couple days we normalized cat's condition and thought our cat is safe though at the beginning of Dec we found out this issue returned back and we got several sleepless nights while taking him to the urgent care and doing tests. I'm glad I found a PENDER V... read more
Business response:
We greatly appreciate your trust in our team during your cat's urgent surgery. Thrilled your family member recovered completely!
I brought my 5-year-old cat to Pender on Tuesday after she lost her appetite and developed severe, uncontrollable leaking diarrhea with a very foul smell. I also clearly explained that she had severe inflammation in her anal area and could not sit due to pain. After a visit costing over $360, I was sent home with anti-vomiting pills, anti-diarrhea pills, and a probiotic, despite how serious her condition was. I started the medications immediately and provided a stool sample the same day. By Wednesday, there was no improveme... read more
Business response:
At Pender Veterinary Centre, we aim to provide exceptional care for both pet and pet owners. We are sorry to hear that your experience did not reflect our values. Please know that we take your feedback seriously and will be sharing your comments internally.
We love the care our pets have gotten from he vets for decades, essecially, Dr. denny. IOnour last visit, however, we were charged $37 for nail clipping of our dog - and they werne't even done right. They charged us $37, which is way over the fair market price (compared to $25 we were charged last time), without telling us the price first. We asked to refund the difference, the person responded: "Your pet last received a nail trim from us in 2022. Our prices have been updated since then to reflect increased costs in suppl... read more
Business response:
Victor, we appreciate your feedback. Pender Veterinary Centre understands that veterinary care can be costly, which is why we provide our clients with a variety of treatment options to choose from. We apologize for any inconvenience. Your review has been shared internally.
I've been coming here for 20 years and have 100% faith in Dr. Hyatt My rating today is low, due to the unsatisfactory interaction that I had with the Vet Technician on Friday, September 19th. The minute I met her she had an attitude, and was disrespectful to me. I had to ask to see another Vet Technician. Pender needs to make sure the Vet Technicians and Front Desk Staff treat their customers with respect. I do not want this Vet Technician to every treat my dog. I love Pender, but may have to look for another v... read more
Business response:
Michele, thank you for taking the time to speak with us over the phone in more detail about your visit. We appreciate the feedback and will work hard to improve our processes.
The Vet yelled at me because my dog was a few pounds overweight. Although I think it is important to keep my dog at a normal weight, I don't think I need to be yelled at. I am not sure I will return. Lauretta Garrett
Business response:
We are deeply saddened to learn about your experience at Pender Veterinary Centre. Please feel free to reach out to us at (703) 591-3304 to discuss this further.
Frequently asked questions about Pender Veterinary Centre
How is Pender Veterinary Centre rated?
Pender Veterinary Centre has a 4.6 star rating with 2,899 reviews.
When is Pender Veterinary Centre open?
Pender Veterinary Centre is open now. It will close at 9:30 p.m.