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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.53,397 reviews
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EMERALD S.'s profile image
on Birdeye

a year ago

Great communication, quick knowledgeable and friendly customer care team! 

Kwatisha H.'s profile image
Kwatisha H. 
on Birdeye

a year ago

Maria was sure to contact me when documents were needed 

Jose C.'s profile image
Jose C. 
on Birdeye

a year ago

Lynda Tyler thanks for everything you guys are the best 

TIFFANI M.'s profile image
on Birdeye

a year ago

Good experience, especially because this was my first time to do something of this magnitude online. 

James D.'s profile image
James D. 
on Birdeye

a year ago

My experience with Pennymac was 100% positive. The employees that managed my loan were very professional and what they told me was exactly what happened. I could not have asked for more. 

RENATA C.'s profile image
on Birdeye

a year ago

Closing was delayed due to the appraiser which should have been avoided if the appraiser would have communicated with us. 

MARIO Y.'s profile image
on Birdeye

a year ago

To finally reach the point of closing 

Jhon S.'s profile image
Jhon S. 
on Birdeye

a year ago

keep improvement 

KYLE B.'s profile image
on Birdeye

a year ago

Very easy to refinance. Team was fantastic! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,397 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.