This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was contacted by so many people during this refinance it was ridiculous and it was hard trying to contact people for help. I lost months of savings because the process took so long. Im very disappointed in PennyMac.
Linda Frazier, very professional and polite, the help she gave to me on this process of refinance was incredible. Thank you, thank you Linda, keep it up with a good work.
Was told multiple times we had all paperwork in only to have another representative say we needed more paperwork. Also they contacted a place I don’t even work at for verification of employment!
We t b bill c C no TV as G if I’m
Professional, knowledgeable and did everything to ensure all my questions were answered. Shalom Babalola or representative gave me weekly updates on the progress of my loan application.
Pennymac was great. The only negative was the delay in the time frame caused by the appraiser, not a pennymac issue.
Nobody ever figured out that the two co-signers had separate email addresses, so I was constantly forwarding information. We had to call to get clarification on several requests. A lot of this was not Linda’s fault though
Great service
Crystal was absolutely wonderful!!! This is NO reflection on her. Was asked for the same documents multiple times. Was asked to review my disclosures AFTER I had closed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,388 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.