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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Every step was well communicated and all of the employees that I encountered were very helpful and kind.
Linda did great
Ivonne made sure I was aware of the process at all times, although this was a very stressful and timely refinance she kept me updated and and was always available for questions
Everyone I dealt with at PENNYMAC was very professional and courteous. It was a very fast process, almost the entire process done electronically and quick to respond any questions I had. Thank you
Way too much to type. I am not wasting any more of my time on this. Zero communication, incorrect final closing papers, requested documents from me several times after I already submitted them. Never responded to anything, had people call me on her behalf who had zero info. Saying you'd call me within an hour, and then hearing nothing for 3 weeks... Saying things and then forgetting everything and acting like we never discussed. Worst loan process of my entire life... I would fire her if it was my decision. Derek Palm w... read more
A great experience, I’m glad to be a Pennymac customer.
We enjoy having our load with pennymac.
The level of communication.
Linda Frazier, very professional and polite, the help she gave to me on this process of refinance was incredible. Thank you, thank you Linda, keep it up with a good work.
PENNYMAC has a 4.5 star rating with 3,382 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.