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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.53,396 reviews
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Loretta B.'s profile image
Loretta B. 
on Birdeye

a year ago

When asked for a letter to come from social security regarding my daughter receiving her income for the next 3 years, I was told that I would not be approved without it, so the next day I waited on hold with SS for an hour I was informed that SS does not supply that kind of information only the verification letter which I already submitted I was informed that then we would not be getting the loan, at that point I requested my money back for the appraisal and then Ivonne told me she would submit the paperwork over to the unde... read more

Sabrina N.'s profile image
Sabrina N. 
on Birdeye

a year ago

Thank You so much for everything 

Ivelisse E.'s profile image
Ivelisse E. 
on Birdeye

a year ago

Great service and communication 

DANIELLE W.'s profile image
on Birdeye

a year ago

Professional and fast. 

Wilfredo M.'s profile image
Wilfredo M. 
on Birdeye

a year ago

It was a great experience 

Israel D.'s profile image
Israel D. 
on Birdeye

a year ago

Everything was easy all information was available and it was a great experience 

Brenda T.'s profile image
Brenda T. 
on Birdeye

a year ago

I want my mortgage to be lower than the old mortgage. But after they paid some bills off I was ok with it. 

Jonathon M.'s profile image
Jonathon M. 
on Birdeye

a year ago

Better communication around the process if your appraisal comes under the amount the initial loan was written for 

Nicole N.'s profile image
Nicole N. 
on Birdeye

a year ago

Linda was very pleasant on the phone. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,396 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m. 

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