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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.53,397 reviews
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ELIZABETH S.'s profile image
on Birdeye

a year ago

This was a great experience. 

James T.'s profile image
James T. 
on Birdeye

a year ago

The process was done fairly quickly, and we closed earlier than expected. There was some documents that was incorrect, but fixed right away so we could get them signed that same day, so there was no wait to continue with the closing process. The cash out option can be done through a wire transfer so there is no wait time for a check to come in, then wait for it to clear your bank, so instant access to you funds. All in all it makes for a faster close and faster access to your money when doing a cash out refinance. 

Peter T.'s profile image
Peter T. 
on Birdeye

a year ago

Brock did a great job explaining options, getting me good pricing, and answering my numerous questions. Loan closed and process was mostly smooth. Thank you PennyMac team! 

Brandon J.'s profile image
Brandon J. 
on Birdeye

a year ago

Timely and better than expected. 

Julio V.'s profile image
Julio V. 
on Birdeye

a year ago

Quick and easy 

Marlene M.'s profile image
Marlene M. 
on Birdeye

a year ago

The process was fast and efficient. Communication was flexible having the option of calling and/or emailing. Appraiser agent was very quick to reach and arrange appointment. Notary was very pleasant and went through the process smoothly. Thank you Noemy for your professional and speedy coordination of services. 

Tatsu L.'s profile image
Tatsu L. 
on Birdeye

a year ago

I like the easy step by step where you upload any documents online. 

DALE P.'s profile image
on Birdeye

a year ago

It’s simple, if you say you are going to do something, please do it! The entire experience has been stressful and unnecessary. 

James D.'s profile image
James D. 
on Birdeye

a year ago

The experience and how everything was handled was well above expectations. The way everything was communicated and how this would help. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,397 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.