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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We "closed" in January, but instead of a smooth transition to or new loan we had over a month of zero communication while the funding was pulled, multiple calls where I was told someone would call me back and didn't, credit hits and fines that had to be fixed, and foreclosure notices on our home. We finally got a call from someone who told me everything was resolved but that he had been told to NOT communicate with me while they fixed this mess. What the hell??? What a horrible experience.
From the start everyone I worked with were very helpful and made me feel at ease. Zande Valdez did a great job from start to finish. Thank you
Overall good experience
Brandon and DeBorah were great, super friendly and very attentive. This process was stress free.
Entire experience went very smoothly.
Deny kept us informed of the process and changes in final closing costs due from us at closing.
Our needs were met with friendliness and accuracy.
The agent working my loan
Everything went great! Everyone was perfect!
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.