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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish the process was easy. I felt like everything was communicated to me timely and in a way that was easy to understand. As most people know the loan process can be hard and time consuming. Penny Mac made it easy from the beginning to the end.
Easy and fast, good communication.
the team was very respectful and courteous. They consistently thanked me for my service throughout the VA Refi process. Thank you for a easy and wonderful experience.
It was an easy process and will save is about $13000 in the first 10 years of our loan.
Great customer service and prompt process.
The only thing I would have liked better is a direct phone number to the same person so when I called I didn't have to explain the same thing to several different people and it seems like the Penny Mac team email doesn't actually get to my direct loan person.
From start to finish everything went very smooth.
The process was so simple. Made it stress free.
Clear communication.
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.