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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Lisa D.'s profile image
Lisa D. 
on Birdeye

2 years ago

Great experience and good communication throughout the process. 

Teresa W.'s profile image
Teresa W. 
on Birdeye

2 years ago

Very satisfied for the service I received. Thank you 

Cecilia Maria De Araujo P.'s profile image
Cecilia Maria De Araujo P. 
on Birdeye

2 years ago

Maria was always very pro-active and whenever she wasn’t able to solve the problem right away, she would find a way to do it and get back to us. It was amazing working with her. 

Jeronimo R.'s profile image
Jeronimo R. 
on Birdeye

2 years ago

Beautiful service,I am very happy 

John R.'s profile image
John R. 
on Birdeye

2 years ago

Communication between the different PennyMac organizational levels and our tasks at times were terrible. Two managers assured me that all necessary financial data had been received only to have another state that was not the case and that my loan amount was to be reduced by 40%. 

David L.'s profile image
David L. 
on Birdeye

2 years ago

I answered that the closing docs were not accurate but corrections were made quickly without a lot of bureaucratic red tape. I am completely satisfied with my PennyMac experience. 

Adeyinka Soneye J.'s profile image
Adeyinka Soneye J. 
on Birdeye

2 years ago

Straight forward, fast, efficient. 

Angela K.'s profile image
Angela K. 
on Birdeye

2 years ago

Penny Mac makes the process straightforward and easy. Communicated every step of the way what was expected and where we were in the process. I have been a PennyMac customer for years now and will use them time and again! 

DAVID F.'s profile image
DAVID F. 
on Birdeye

2 years ago

great service and clearly presented 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.