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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Britnee was wonderful to work with, however, PennyMac dropped the ball big time on us and we spent over 9+ months trying to get things straight and our interest rate was increased when the original application was dropped by underwriting and the manager did not communicate back to the sales agent who had reassured us we were good to go on initial application. We never received a clear response as to why we were given the run around and Britnee certainly came into this file on the second try and she is only as good as the lea... read more
They made the process easy and painless. I gave them the information they needed and they did all the work.
Very professional, understanding, committed to excellence.
Smooth and painless
Eliana is awesome. Honestly, otherwise it is hard to get through to people on the phone and your website is terrible.
hmmm it was ok
It was very simple and the numbers worked out great for us from the beginning
The loan process was fairly lengthy and I was asked for different documents at different times instead of having all documents asked for at one time. That would have sped the process up.
Everyone was very friendly
PENNYMAC has a 4.5 star rating with 3,386 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.