PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
Select a rating
Kristen B.'s profile image
Kristen B. 
3 years ago

Britnee was wonderful to work with, however, PennyMac dropped the ball big time on us and we spent over 9+ months trying to get things straight and our interest rate was increased when the original application was dropped by underwriting and the manager did not communicate back to the sales agent who had reassured us we were good to go on initial application. We never received a clear response as to why we were given the run around and Britnee certainly came into this file on the second try and she is only as good as the lea... read more

Brandon B.'s profile image
Brandon B. 
3 years ago

They made the process easy and painless. I gave them the information they needed and they did all the work. 

Gabriel K.'s profile image
Gabriel K. 
3 years ago

Very professional, understanding, committed to excellence. 

Terry M F.'s profile image
Terry M F. 
3 years ago

Smooth and painless 

Michael U.'s profile image
Michael U. 
3 years ago

Eliana is awesome. Honestly, otherwise it is hard to get through to people on the phone and your website is terrible. 

James R.'s profile image
James R. 
3 years ago

hmmm it was ok 

brian b.'s profile image
brian b. 
3 years ago

It was very simple and the numbers worked out great for us from the beginning 

Joseph T.'s profile image
Joseph T. 
3 years ago

The loan process was fairly lengthy and I was asked for different documents at different times instead of having all documents asked for at one time. That would have sped the process up. 

Shanna Q.'s profile image
Shanna Q. 
3 years ago

Everyone was very friendly 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.