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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a pretty good experience but ended u p having to repeat the application twice and only luckily closed on the very day I would have had to repeat the process THREE times if I had not been so persistent. The problems on the first application was due to a lien on the solar panels. By the time that was resolved (and I only resolved it by paying off the loan on the solar panels) the 650 days were over and we had to start again. The problems with the second application were due to your company. Apparently the new servi... read more
Thorough and efficient
Good communication
The service from all the people at PennyMac was great.
I answered that the closing docs were not accurate but corrections were made quickly without a lot of bureaucratic red tape. I am completely satisfied with my PennyMac experience.
Britnee was wonderful to work with, however, PennyMac dropped the ball big time on us and we spent over 9+ months trying to get things straight and our interest rate was increased when the original application was dropped by underwriting and the manager did not communicate back to the sales agent who had reassured us we were good to go on initial application. We never received a clear response as to why we were given the run around and Britnee certainly came into this file on the second try and she is only as good as the lea... read more
Everything was great and done in a timely manner!!! Maria made everything so easy for me and made sure I understood everything!! Thanks Maria!!
They made the process easy and painless. I gave them the information they needed and they did all the work.
I appreciate your patience and availability when I had questions throughout the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.