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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,399 reviews
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Rebecca M.'s profile image
Rebecca M. 
on Birdeye

2 years ago

The service from all the people at PennyMac was great. 

Kristen B.'s profile image
Kristen B. 
on Birdeye

2 years ago

Britnee was wonderful to work with, however, PennyMac dropped the ball big time on us and we spent over 9+ months trying to get things straight and our interest rate was increased when the original application was dropped by underwriting and the manager did not communicate back to the sales agent who had reassured us we were good to go on initial application. We never received a clear response as to why we were given the run around and Britnee certainly came into this file on the second try and she is only as good as the lea... read more

Dantoni B.'s profile image
Dantoni B. 
on Birdeye

2 years ago

Wotking with Noemy was great she was extremely helpful through the whole process. 

Courtney K.'s profile image
Courtney K. 
on Birdeye

2 years ago

I had a very easy process with refinancing my mortgage. Ran into no issues whatsoever and received timely accurate communications. 

Jonathan L.'s profile image
Jonathan L. 
on Birdeye

2 years ago

Pretty smooth refinance, but some miscommunication throughout about doc requests 

Gregory W.'s profile image
Gregory W. 
on Birdeye

2 years ago

Working with rep from PennyMac was smooth and things were explained clearly 

April B.'s profile image
April B. 
on Birdeye

2 years ago

Maria Veliz was great helping me complete my refinance. I DID have issues with my loan officer not returning my phone calls and emails or helping with my loan. Thank goodness Maria stepped up and helped. I know it's technically not her job to do so but I'm thankful she did. I was about to give up and take my loan elsewhere. 

Joel C.'s profile image
Joel C. 
on Birdeye

2 years ago

As expected, can’t really ask for more! 

Ruth G.'s profile image
Ruth G. 
on Birdeye

2 years ago

Linda call me she was very friendly and helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,399 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.