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PENNYMAC

4.5

About this business

Location details

251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,386 reviews
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Gabriel T.'s profile image
Gabriel T. 
4 years ago

Thank you for your services 

Angela K.'s profile image
Angela K. 
4 years ago

Penny Mac makes the process straightforward and easy. Communicated every step of the way what was expected and where we were in the process. I have been a PennyMac customer for years now and will use them time and again! 

Joren H.'s profile image
Joren H. 
4 years ago

Communication was great and things got done in a timely manner 

Martin H.'s profile image
Martin H. 
4 years ago

Linda always kept her appointments on call backs. Many times you will hear someone say "I will call you back on this date" and they never do. Linda always did whether there was an update or not, she called, which I appreciated tremendously. 

JEFFERY M.'s profile image
JEFFERY M. 
4 years ago

There was some confusion about the loan. It was a refinance loan but it seemed like early on Pennymac thought it was a new loan. Also the closing was first assigned to someone on Maui, where I live on the Big Island. 

DAVID F.'s profile image
DAVID F. 
4 years ago

great service and clearly presented 

Gregory W.'s profile image
Gregory W. 
4 years ago

Working with rep from PennyMac was smooth and things were explained clearly 

April B.'s profile image
April B. 
4 years ago

Maria Veliz was great helping me complete my refinance. I DID have issues with my loan officer not returning my phone calls and emails or helping with my loan. Thank goodness Maria stepped up and helped. I know it's technically not her job to do so but I'm thankful she did. I was about to give up and take my loan elsewhere. 

Ruth G.'s profile image
Ruth G. 
4 years ago

Linda call me she was very friendly and helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,386 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.