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251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great Service
It was difficult to get ahold of anyone. No one personally reached out to me one single time during the process. I have done several refinances with other companies and this did not come close to the same level of service as the others. As far as the timeline and the automated portions everything was fine.
Not applicable
Over all very unprofessional
Every one I dealt with was professional and eager to help and assist in anyway possible A great team !!!!
Everything was easy and well explained
Pennymac is easy to work with and there are no surprises.
I've purchased and refinanced homes with Pennymac & other lenders on multiple occasions. Working with Ivonne was by far the hardest transaction I have dealt with. No matter how much I tried to explain things to her and no matter how hard I tried to inform her of why I am requesting not to count my business income; she would not listen and will talk down to me. I feel that she is used to first time homebuyers and did not like that I was persistent with my questions/requests. I feel like she just kept reading from a script ins... read more
Great service professional personnel and also savings
PENNYMAC has a 4.5 star rating with 3,385 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.