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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was very kind and explained the process of our refinance very well. The process went smoothly and now we’re saving $150 a month! PennyMac customer service is also kind and helpful! The website is easy to manage. I would definitely refer anyone to PennyMac over the other mortgage companies we’ve had in the past.
Great communication and follow up.
Painless process with great communication of expectations every step of the way.
Simple process
Start to finish the process, customer service was friendly, professional and helpful. I was kept up to date every step of the way, process was explained thoroughly and I was able to close earlier than anticipated. Definitely a great experience and would recommend the PennyMac team.
Contacts were proactive and informative. Maybe better with single contact/process manager. Was still easy enough to track someone down for questions.
The process was very smooth and straightforward
Smooth Transition
I was really unhappy with having to send a copy of a death certificate of my husband to have his name removed when he wasn't even on the loan the first time around. The notary had to come to my work twice.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,387 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.