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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Look at the history From Start to Finish.
Customer service was great. Everyone was patient with me. I am hearing impaired and us a caption phone and
Yesenia and Matthew were awesome during the process. But Brandon on the other hand had bad attitudes and very rude not just once but multiple times. Besides that the first two were great and very helpful.
Simple process
Start to finish the process, customer service was friendly, professional and helpful. I was kept up to date every step of the way, process was explained thoroughly and I was able to close earlier than anticipated. Definitely a great experience and would recommend the PennyMac team.
Contacts were proactive and informative. Maybe better with single contact/process manager. Was still easy enough to track someone down for questions.
The process was very smooth and straightforward
Smooth Transition
Very quick transaction. Much faster than I thought.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,386 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.