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PENNYMAC
- Mortgage Lenders
- Pasadena, CA
About this business
Location details
251 S. Lake Blvd., Ste. 500, 510, 600, Pasadena, CA, 91101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Look at the history From Start to Finish.
Customer service was great. Everyone was patient with me. I am hearing impaired and us a caption phone and
The Pennymac team always made sure the questions we had were explained in a way of understanding and very quickly.
Courtney Bettcher made it amazing. I called and emailed her so many time that I'm sure she's so glad my loan is closed and she's done with me. She's also the first person I contacted and she's the one who found a process that worked for me and called me back after I had been denied. She's 100% a Rockstar who kept this whole thing afloat.
Start to finish the process, customer service was friendly, professional and helpful. I was kept up to date every step of the way, process was explained thoroughly and I was able to close earlier than anticipated. Definitely a great experience and would recommend the PennyMac team.
Contacts were proactive and informative. Maybe better with single contact/process manager. Was still easy enough to track someone down for questions.
The process was very smooth and straightforward
Smooth Transition
Very quick transaction. Much faster than I thought.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 3,385 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.