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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything went smoothly.
Document communication was very timely and efficient.
Agreed
When I called my loan officer, I was directed to one person who was very impatient with me. I told him so. The other officers, Liem and Christopher were quite pleasant & professional. Loan was recalculated at closing due to error by underwriter.
Great
The entire team was courteous, knowledgeable, and patient.
Gabriel Phelps and Tyra Nunez guided my wife and I through the loan process patiently and professionally. They were always available to assist with whatever questions we had.
We were unable to reach Chaix when we had questions. At one point in time we were told professionally, Don't call me, I'll call you. I had to send documents in many times because Chaix didn't communicate with Alan on what I had sent him already.
Great team
PENNYMAC has a 4.4 star rating with 48,089 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.