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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,624 reviews
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Kristine T.'s profile image
Kristine T. 
2 years ago

It was a great experience working with Penny-Mac as always we have done every house loan with you and we’ve had nothing but great service. Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Kristine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Umeshkumar P.'s profile image
Umeshkumar P. 
2 years ago

Very good process and always informed 

Business response:

Thank you for the positive review, Umeshkumar! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ronald D.'s profile image
Ronald D. 
2 years ago

I was very much pleased with berry, he made me fill conformable and not pressured, he went step by step so I was able to understand the process, with a major decision such as this, Berry was by professional. Thank you . 

Business response:

Hi Ronald - Your feedback is greatly appreciated. Thank you for the review. 

Darrell C.'s profile image
Darrell C. 
2 years ago

Everyone that I spoke with was helpful, polite and knowledgeable. They made the process very easy to get through. 

Business response:

Hi Darrell - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Francisco A.'s profile image
Francisco A. 
2 years ago

None. Great job! 

Business response:

Hi Francisco - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Willie B.'s profile image
Willie B. 
2 years ago

Communication is key and during my experience, my loan officer, Michael Ammari, was on point. He responded quickly and was most helpful throughout my loan experience. Amy was great also. Thank you to them both and keep up the great work. 

Business response:

Hi Willie - Your feedback is greatly appreciated. Thank you for the review. 

Michele W.'s profile image
Michele W. 
2 years ago

The process was very easy and the customer service was very kind and explained the process every step of the way. 

Business response:

Thank you for the positive review, Michele! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Wai C.'s profile image
Wai C. 
2 years ago

N/a 

Business response:

Hi Wai - Your feedback is greatly appreciated. Thank you for the review. 

Susanne W.'s profile image
Susanne W. 
2 years ago

Yester was extremely helpful and always available for all my questions. I feel that she goes above and beyond with compassion and empathy. 

Business response:

Hi Susanne - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,624 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.