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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Inconsistent and inaccurate communication from loan processors. Still waiting for responses to my last two emails.
LaToyaka Merritt my point of contact throughout the process was fabulous. She was able to respond to my questions quickly & accurately. The whole process was quick and easy. Very little stress or anxiety.
Tyra and Natalia were AMAZING!!! I had a what I would consider a less than ideal situation but they were able to work through everything and get me the help I was seeking. They did an outstanding Job communicating throughout the whole process.
No problems or issues. Any questions or comments were answered in a professional manner.
Our team was great, walked us through every step.
That statement is not fully inaccurate. There were no issues with the document communication. The loan officer was amazing though as he always had an answer for every question and explained everything in a way I could understand.
Everybody 8n pennymac team was above and beyond taking care of my loan to go through and to help me close smoothly on the desire dates of closing special thanks to Anna and Jessica they took care of me not just as a customer As their own family.
The loan officer and team were amazing. Excellent communication and service throughout the whole process.
Smoothest home buying experience I've had. Perfect communication and excellent service.
PENNYMAC has a 4.5 star rating with 48,951 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.