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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,523 reviews
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Maddie L.'s profile image
Maddie L. 
2 years ago

Terrible customer service support. The worst experience I have ever had. Two people informed me a late fee would be waved due to an increase I was not notified of and now they are telling me I am misinformed and they cannot help me.  

RONALD W.'s profile image
RONALD W. 
2 years ago

The whole process was quick and easy. 

JAMES A.'s profile image
JAMES A. 
2 years ago

No complaints. Everyone was professional & provided me with the service & answers I needed in a very timely manner. Thank you all for your support! 

ALICE J.'s profile image
ALICE J. 
2 years ago

Ammie was very kind and also very knowledgeable I will highly recommend her to anyone else! 

Bradley S.'s profile image
Bradley S. 
2 years ago

Everyone was very helpful and pleasant to work with.  

William B.'s profile image
William B. 
2 years ago

Really appreciate being kept in the loop on regular basis 

Russell M.'s profile image
Russell M. 
2 years ago

Liem was a pleasure to work with. He was understanding and articulate. He was a large part of making the process so seamless.  

Timothy D.'s profile image
Timothy D. 
2 years ago

Very thorough.  

Sandy T.'s profile image
Sandy T. 
2 years ago

Rosario Lopez was great to work with. She was very helpful and professional through every step of the way. Thank you so much! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,523 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.