PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,089 reviews
Select a rating
Salvador R.'s profile image
Salvador R. 
on Birdeye

a year ago

Edna was nice...I had questions but instead of answers I got told comply or we cancel your application. When my appraisal came in I was told I had an option to borrow more but no one called me back and getting answers was near impossible and I was ma 

Jerold H.'s profile image
Jerold H. 
on Birdeye

a year ago

The whole team we had a Pennymac for our VA Loan was great from start to finish. Thank you to all of you! 

Jonathan K.'s profile image
Jonathan K. 
on Birdeye

a year ago

Everyone on the team was great and very responsive and made sure to take care of any issues or concerns that arose in a quick and efficient manner.  

Carrie R.'s profile image
Carrie R. 
on Birdeye

a year ago

Using Pennymac was the worst experience I have ever had buying a house (not my first or last house). A 90 process took almost 6 months. The loan officer did shady things that are not legal, like pressuring us to change our real estate contract, and I almost lost my house at least twice when they forced us to get another extension. If it weren't for the low interest rate I was locked into I would have refinanced immediately just to get away from this company. 

Business response:

Hi Carrie - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Steve V.'s profile image
Steve V. 
on Birdeye

a year ago

Great 

Shannon P.'s profile image
Shannon P. 
on Birdeye

a year ago

Great 

Wendy S.'s profile image
Wendy S. 
on Birdeye

a year ago

Something else.  

Laura Q.'s profile image
Laura Q. 
on Birdeye

a year ago

Great 

Rolando Sueiro S.'s profile image
Rolando Sueiro S. 
on Birdeye

a year ago

Great team & service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,089 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.