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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,951 reviews
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Kathleen V.'s profile image
Kathleen V. 
on Birdeye

a year ago

Inconsistent and inaccurate communication from loan processors. Still waiting for responses to my last two emails. 

Jacqueline M.'s profile image
Jacqueline M. 
on Birdeye

a year ago

LaToyaka Merritt my point of contact throughout the process was fabulous. She was able to respond to my questions quickly & accurately. The whole process was quick and easy. Very little stress or anxiety.  

Gary H.'s profile image
Gary H. 
on Birdeye

a year ago

Tyra and Natalia were AMAZING!!! I had a what I would consider a less than ideal situation but they were able to work through everything and get me the help I was seeking. They did an outstanding Job communicating throughout the whole process.  

DANIEL VAN W.'s profile image
DANIEL VAN W. 
on Birdeye

a year ago

No problems or issues. Any questions or comments were answered in a professional manner. 

Timothy W.'s profile image
Timothy W. 
on Birdeye

a year ago

Our team was great, walked us through every step. 

MATTHEW H.'s profile image
MATTHEW H. 
on Birdeye

a year ago

That statement is not fully inaccurate. There were no issues with the document communication. The loan officer was amazing though as he always had an answer for every question and explained everything in a way I could understand. 

Avtar V.'s profile image
Avtar V. 
on Birdeye

a year ago

Everybody 8n pennymac team was above and beyond taking care of my loan to go through and to help me close smoothly on the desire dates of closing special thanks to Anna and Jessica they took care of me not just as a customer As their own family. 

Russel A.'s profile image
Russel A. 
on Birdeye

a year ago

The loan officer and team were amazing. Excellent communication and service throughout the whole process. 

Russel A.'s profile image
Russel A. 
on Birdeye

a year ago

Smoothest home buying experience I've had. Perfect communication and excellent service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,951 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.