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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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LAURA C.'s profile image
LAURA C. 
2 years ago

N/A 

Business response:

Thank you for the positive rating, Laura! We hope you have a wonderful day. 

Jason B.'s profile image
Jason B. 
2 years ago

Everyone at PennyMac were pleasant & easy to work with. They went above & beyond to ensure everything was in place for our loan to close on the correct day. Great experience! 

Business response:

Thank you for the positive review, Jason! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

MARK L.'s profile image
MARK L. 
2 years ago

very smoothly nicely done. 

Business response:

Thank you for the support, Mark! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Lanny K.'s profile image
Lanny K. 
2 years ago

Braheem and Edna show professional courtesy at all times. Every encounter was pleasant and all around top notch. I am very pleased with the PennyMac team. 

Business response:

Thank you for the support, Lanny! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Mohammadreza S.'s profile image
Mohammadreza S. 
2 years ago

Anna was very helpful and responsive in all loan processing steps. 

Business response:

Hi Mohammadreza - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Nicholas L.'s profile image
Nicholas L. 
2 years ago

Very efficient and easy to work with 

Business response:

Hi Nicholas - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Courtney R.'s profile image
Courtney R. 
2 years ago

[this is a space limited box? for "any other thoughts"? okay then.] Communication with Nestor and Tyra was great. Having to upload documents that were then not necessary was not. 

Business response:

Thank you for the positive review, Courtney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

KIMBERLEY T.'s profile image
KIMBERLEY T. 
2 years ago

It was a good experience. Sometimes it was confusing having so many different folks communicating, but better too much communication than not enough. 

Business response:

Hi Kimberley - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Barbara C.'s profile image
Barbara C. 
2 years ago

Everyone was very helpful throughout the whole process. Thanks to everyone that helped. 

Business response:

Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.