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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,088 reviews
Select a rating
Robert S.'s profile image
Robert S. 
on Birdeye

a year ago

Great 

Richard G.'s profile image
Richard G. 
on Birdeye

a year ago

Great experience  

Anthony A.'s profile image
Anthony A. 
on Birdeye

a year ago

Great 

Chelsea T.'s profile image
Chelsea T. 
on Birdeye

a year ago

Great 

Lynn L.'s profile image
Lynn L. 
on Birdeye

a year ago

When someone says “stop calling me” that should end the conversation. There should be no questions after I say it’s not a good time. A polite apology and goodbye is all that should be said. There is no need for Pennymac to call me three times a week asking me if I want to refinance my loan. It’s madness. Tell your cold callers to accept no for an answer or I’m taking my money and all the interest you might get to another lender. 

Business response:

Hi Lynn - At Pennymac, providing our customers with an exceptional experience is our top priority. We would be happy to remove you off the list per your request. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kristie M.'s profile image
Kristie M. 
on Birdeye

a year ago

We are super pleased with how easy your team made our loan process go.  

Kathryn K.'s profile image
Kathryn K. 
on Birdeye

a year ago

Entire process was handled with professionalism. Very friendly and knowledgeable staff. My only issue wax with the passwords. 

Miguel A.'s profile image
Miguel A. 
on Birdeye

a year ago

Liam was patient and very responsive.  

Brian M.'s profile image
Brian M. 
on Birdeye

a year ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,088 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.