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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Manuel G.'s profile image
Manuel G. 
2 years ago

Everything went great, we had a slight hiccup at the end but Chaix communicated and resolved everything. It was nice she called at closing to make sure everything went well. 

Business response:

Thank you for the positive rating, Manuel! We hope you have a wonderful day. 

SABRINA K.'s profile image
SABRINA K. 
2 years ago

Ammie was wonderful. Everything was done so quickly and she helped make it a very easy and stress free process. 

Business response:

Hi Sabrina - Your feedback is greatly appreciated. Thank you for the review. 

GREGORY G.'s profile image
GREGORY G. 
2 years ago

They are very professional and very helpful 

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Duane B.'s profile image
Duane B. 
2 years ago

Everyone is in communication the whole orocess 

Business response:

Thank you for the support, Duane! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Melissa R.'s profile image
Melissa R. 
2 years ago

Everyone involved made the whole entire process smooth and painless. It went by faster than anticipated and I was informed each step of the way. I was never left wondering what was happening or thinking that I had been forgotten. 

Business response:

Hi Melissa - Your feedback is greatly appreciated. Thank you for the review. 

Frank H.'s profile image
Frank H. 
2 years ago

Great experience from start to finish 

Business response:

Hi Frank - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

SCOTTIE M.'s profile image
SCOTTIE M. 
2 years ago

Michael Payne and the rest of the team were great to work with and provided quick responses to all of our questions. 

Business response:

Thank you for the support, Scottie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Terry F.'s profile image
Terry F. 
2 years ago

I have been with PennyMac for about 1 and a half. The experience has been the best out of all mortgage companies we have dealt with in the past. 

Business response:

Hi Terry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eric H.'s profile image
Eric H. 
2 years ago

Everyone that I dealt with at Pennymac (Jamie and Josh) were awesome. Super helpful when I didn't understand things and always took the time to explain the process. 

Business response:

Hi Eric - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.