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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,448 reviews
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DERRICK S.'s profile image
DERRICK S. 
2 years ago

All the interaction and communication were concise and professionally constructed. The use of digital communication was a major plus for me and my busy schedule. In addition, the follow ups were definitely appreciated. Great job! 

Business response:

Hi Derrick - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nadine C.'s profile image
Nadine C. 
2 years ago

KUDOS!! 

Business response:

Hi Nadine - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Sean A.'s profile image
Sean A. 
2 years ago

Only issue that I had and still have is with the closing costs for the loan. I spoke with several other financial people and could have got better. I did stay with you guys out of work that was already completed and risk issues with closing date. 

Business response:

Thank you for the positive rating, Sean! We hope you have a wonderful day. 

JASON K.'s profile image
JASON K. 
2 years ago

Very professional, friendly, and efficient service. It was a pleasure to work with everyone. 

Business response:

Thank you for the support, Jason! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Jody H.'s profile image
Jody H. 
2 years ago

Everything was fine 

Business response:

Hi Jody - Your feedback is greatly appreciated. Thank you for the review. 

Michelle L.'s profile image
Michelle L. 
2 years ago

I have enjoyed working with PennyMac for the past several years and this experience was blissful. Paulette and Caleb did an exceptional job and the process was extremely smooth. 

Business response:

Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
2 years ago

My PennyMac team was knowledgeable, courteous, and professional. Thank you, Tom 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony M.'s profile image
Anthony M. 
2 years ago

Our loan officer and his assistant were amazing, we had questions the questions were promptly answered. I would highly recommend pennymac to friends and family. 

Business response:

Thank you for the support, Anthony! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shawn H.'s profile image
Shawn H. 
2 years ago

Service was excellent...MyMAC team was amazing!! Thank you for helping me get into my new home!! 

Business response:

Hi Shawn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,448 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.