PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,954 reviews
Select a rating
Michael S.'s profile image
Michael S. 
on Birdeye

a year ago

I'm good 

Sara W.'s profile image
Sara W. 
on Birdeye

a year ago

Great 

Steve L.'s profile image
Steve L. 
on Birdeye

a year ago

Very professional 

Cecilia P.'s profile image
Cecilia P. 
on Birdeye

a year ago

Everyone was kind and took the time to answer any questions I had. Everyone was very knowledgeable and professional. I truly felt supported throughout the process. Thank you!! 

Joanna P.'s profile image
Joanna P. 
on Birdeye

a year ago

Process was fast and easy. Everyone I spoke with was amazing. Thank You! 

David W B.'s profile image
David W B. 
on Birdeye

a year ago

Loan operations folk were very responsive to my requests 

T's profile image
T 
on Birdeye

a year ago

Penny mac makes it almost impossible to make bimonthly payments. It has to be paid 2 months in advance, and you cant make any other payments towards the principal or else the entire loan will be called due. Not only is their website cumbersome but the call center is almost worthless.  

Business response:

Hi T - Thank you for your feedback. We appreciate any opportunity to make your experience better. Please text us at (805) 716-6348 so we can assist you. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Edward A.'s profile image
Edward A. 
on Birdeye

a year ago

Great 

Teresa S.'s profile image
Teresa S. 
on Birdeye

a year ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,954 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.