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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,952 reviews
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Robert D.'s profile image
Robert D. 
on Birdeye

a year ago

Maha Saeed was an absolute treasure to deal with. Wonderful young lady and a top notch professional. She guided Stacey and I through every step. Aimee Mack was a pleasure also. She helped move the process along and kept us on time.  

Willa H.'s profile image
Willa H. 
on Birdeye

a year ago

Great 

JOHN R.'s profile image
JOHN R. 
on Birdeye

a year ago

Thank you  

Donna S.'s profile image
Donna S. 
on Birdeye

a year ago

In about to lose my home because of a legal issue. Due to stolen identity over 15 years ago and the VA won't help me. I'm not mentally equipped to handled thus due to a savage attack by my command while in service. I'm anxious and feel very out of it 

Kathleen M.'s profile image
Kathleen M. 
on Birdeye

a year ago

Great 

Josh F.'s profile image
Josh F. 
on Birdeye

a year ago

Great 

Charles Z.'s profile image
Charles Z. 
on Birdeye

a year ago

Great 

JAMES W.'s profile image
JAMES W. 
on Birdeye

a year ago

Great 

Corey C.'s profile image
Corey C. 
on Birdeye

a year ago

PennyMac is the absolute worst. I have bought 3 houses with 3 different mortgage companies and I have NEVER worked with a company as incompetent as PennyMac. Due to assuming a loan I had to work with PennyMac through their assumption dept. The experience started off with receiving an email from their loan processor that would be collecting all needed information and processing the loan assumption. I was informed that this process would take approximately 60 days. After 45 days of hearing nothing, despite multiple emails and ... read more

Business response:

Hi Corey - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,952 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.