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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,449 reviews
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MARK G.'s profile image
MARK G. 
2 years ago

If I could give Yester an 11 I would. Yesterday was outstanding and very quick to respond d during the entire process! 

Business response:

Hi Mark - Your feedback is greatly appreciated. Thank you for the review. 

Dianne M.'s profile image
Dianne M. 
2 years ago

The entire team were very professional and knowledgeable of each step in the process of the loan. 

Business response:

Thank you for the support, Dianne! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MELANIE D.'s profile image
MELANIE D. 
2 years ago

Great experience. Would recommend 

Business response:

Hi Melanie - Your feedback is greatly appreciated. Thank you for the review. 

David D.'s profile image
David D. 
2 years ago

Kennedy was outstanding to work with! 

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Anna E.'s profile image
Anna E. 
2 years ago

Sandra was very helpful, we had weekly calls to make sure we were all on the same page. She went above and beyond to make sure I understood and had everything I needed to get my house bought! 

Business response:

Thank you for taking the time to share your experience with us, Anna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Victoria L.'s profile image
Victoria L. 
2 years ago

Anna and Layal were the best !! They helped me through the process and work everything around my schedule. Courteous and understanding throughout the entire process. Thank you ! 

Business response:

Thank you for the positive rating, Victoria! We hope you have a wonderful day. 

Selina P.'s profile image
Selina P. 
2 years ago

Highly don't recommend this morguage company . They are a total joke . I want to change so bad and wish I never had a loan through them..... a hurricane passed where I live and they will not even release my check to fix damages although the public Adjuster noted everything that was damage !!!!!!! Stay away if you can. Not to mention everything you call them to talk everyone has a different story and doesn't know what's going on and then they place you on hold for hours and once they pick up the end the call like where it ha... read more

Business response:

Hi Selina - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Jon Michael M.'s profile image
Jon Michael M. 
2 years ago

She was perfect! 

Business response:

Hi Jon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Suzanne J.'s profile image
Suzanne J. 
2 years ago

My experience with this loan was great. The team kept me in the loop all the way along and were pleasant and easy to work with 

Business response:

Thank you for taking the time to share your experience with us, Suzanne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,449 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.