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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,521 reviews
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Clarence M.'s profile image
Clarence M. 
2 years ago

The issues that were problematic originally stemmed from the sr. loan officer that in my opinion grossly misrepresented the terms to me in which I agreed for a VA refi. The VA required residuals were either omitted or intentionally left out. 

TONY S.'s profile image
TONY S. 
2 years ago

I think it went smoothly  

ALEXANDRA W.'s profile image
ALEXANDRA W. 
2 years ago

Great 

Joseph O.'s profile image
Joseph O. 
2 years ago

I had to deliver the same documents more than once without additional explanation. , The process took too long.  

David M.'s profile image
David M. 
2 years ago

LOAN OFFICER Paulette Wiley WAS OUTSTANDING. SHE WAS VERY PATIENT AND ASSISTED IN EVERY WAY POSSIBLE. GOT PROCESSED IN WHAT I CALL RECORD TIME. SHE NEEDS A PAY INCREASE TO KEEP THIS GIRL!  

JESSE A.'s profile image
JESSE A. 
2 years ago

Great 

Teerea K.'s profile image
Teerea K. 
2 years ago

Correct 

MAYELIN C.'s profile image
MAYELIN C. 
2 years ago

Clunky yes , in the documents communication. But the overall experience was amazing  

Anthony B.'s profile image
Anthony B. 
2 years ago

EVerything was fine. no complaints from our end! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,521 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.