PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
Select a rating
Paul G.'s profile image
Paul G. 
2 years ago

The customer service received from Letisia Gonzales, Dennis Wang, and Christina Kelly were excellent. I received daily follow-ups from Letisia which insured that funding was ready in a short period of time for my closing. 

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Brent J.'s profile image
Brent J. 
2 years ago

She was excellent to work with 

Business response:

Hi Brent - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Sookraj S.'s profile image
Sookraj S. 
2 years ago

Everyone I had a chance to talk to, had knowledge on what's going on 

Business response:

Hi Sookraj - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Julia P.'s profile image
Julia P. 
2 years ago

Keep up the good work you do! 

Business response:

Thank you for the positive rating, Julia! We hope you have a wonderful day. 

Janis H.'s profile image
Janis H. 
2 years ago

All of you were very helpful. I appreciated very much. Thank you. 

Business response:

Hi Janis - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Brian R.'s profile image
Brian R. 
2 years ago

Great service! 

Business response:

Thank you for the positive review, Brian! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

SCOTT K.'s profile image
SCOTT K. 
2 years ago

GREAT JOB ? 

Business response:

Hi Scott - Your feedback is greatly appreciated. Thank you for the review. 

JOANNE R.'s profile image
JOANNE R. 
2 years ago

I have had many different mortgage experiences in the past and have generally dreaded it. The recent acquisition of a mortgage with PennyMac?Patrick and Sandra?was wonderful. They were very personable and extremely helpful. A+++! 

Business response:

Thank you for taking the time to share your experience with us, Joanne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Eric K.'s profile image
Eric K. 
2 years ago

James was outstanding!!! He checked in every few days, had immediate answers and kept us posted on the loan process every step of the way. Thank you 

Business response:

Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.