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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,624 reviews
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Erin M.'s profile image
Erin M. 
3 years ago

have had my account with them for the last 3 years. voice system says its being updated and had said the same for the last year. you would think someone would notice. its not like they don't have the money to fix it. Its just makes getting them their payment so much harder. 

Business response:

Hi Erin - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel S.'s profile image
Daniel S. 
3 years ago

Outstanding company 

Business response:

Hi Daniel - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

PANTALEON G.'s profile image
PANTALEON G. 
3 years ago

This is my second mortgage with PENNYMAC and I'm very pleased with their service and I highly recommend them. Thank you again. PRG 

Business response:

Hi Pantaleon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Karen B.'s profile image
Karen B. 
3 years ago

The refinance process was quick and efficient thanks to the expert advise from the loan team. 

Business response:

Hi Karen - Your feedback is greatly appreciated. Thank you for the review. 

JENNIFER P.'s profile image
JENNIFER P. 
3 years ago

N/A 

Business response:

Thank you for the positive rating, Jennifer! We hope you have a wonderful day. 

LORELEI G.'s profile image
LORELEI G. 
3 years ago

I greatly appreciated working with Yester and Dave A. If there was anything I didn't understand or any issues I came across, my questions and concerns were addressed quickly and kindful. 

Business response:

Hi Lorelei - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Di Anne E.'s profile image
Di Anne E. 
3 years ago

I was treated like I was family, great experience. 

Business response:

Hi Di - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

William O.'s profile image
William O. 
3 years ago

This was my first purchase. I did this on my own without a realtor and James was great helping me through this process. 

Business response:

Hi William - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Shannon R.'s profile image
Shannon R. 
3 years ago

Jamie was very professional and answered all of my questions. He made the process pleasant. I think he did a great job. 

Business response:

Hi Shannon - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,624 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.