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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Philip C.'s profile image
Philip C. 
2 years ago

Smooth, relatively easy experience. From initial call to receiving cash-out money in my account in just under 1 month. Well done. 

Business response:

Thank you for the support, Philip! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shankari B.'s profile image
Shankari B. 
2 years ago

I am so pleased with doing the refi through PennyMac. I was shopping around, and ultimately, my loan officer was able to speak to the manager and to work with me to keep costs lower. Nancy and the MacTeam were phenomenal!!! I am so greatful! 

Business response:

Hi Shankari - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Stephen B.'s profile image
Stephen B. 
2 years ago

Josh Siguenza and Sandra Benavidez we?re a great team to help my wife and I close this loan and move into a beautiful home. Thank you! 

Business response:

Thank you for the positive review, Veronica! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

MICHAEL B.'s profile image
MICHAEL B. 
2 years ago

Our Home Equity Loan went smoothly and on schedule. Highly recommend Penny Mac.  

Business response:

Hi Michael - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

JOHN P.'s profile image
JOHN P. 
2 years ago

Many find this process difficult and time consuming. Working with PennyMac was EASY! 

Business response:

Thank you for the support, John! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shayan S.'s profile image
Shayan S. 
2 years ago

Faiza is very professional, and I appreciate her assistance. 

Business response:

Thank you for the positive rating, Shayan! We hope you have a wonderful day. 

Maria A.'s profile image
Maria A. 
2 years ago

Excellent in every way  

Business response:

Hi Maria - Your feedback is greatly appreciated. Thank you for the review. 

Donald P.'s profile image
Donald P. 
2 years ago

Faiza did a great job especially during crunch time. 

Business response:

Hi Donald - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

HEATHER G.'s profile image
HEATHER G. 
2 years ago

Ammie really went above and beyond helping me get thru this process. I was ready to pull the plug on it all and she is the reason I didn?t.She is just awesome and need more Ammie?s in the world thank you Ammie you really made a huge difference. 

Business response:

Hi Heather - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.