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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Daron B.'s profile image
Daron B. 
2 years ago

I wish I would have done this the first time around. This experience and team was better and efficient the second time around. 

Business response:

Hi Daron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Alejandro G.'s profile image
Alejandro G. 
2 years ago

Michael Howarth was extremely helpful. He is the reason that I ended up using PennyMac. His understanding of my needs were very helpful and he provided clarifications when needed. Anna Eng was also extremely helpful in the final portion of the load!! 

Business response:

Thank you for the positive review, Alejandro! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

PERRY C.'s profile image
PERRY C. 
2 years ago

Great job! 

Business response:

Thank you for taking the time to share your experience with us, Perry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

TAMMY S.'s profile image
TAMMY S. 
2 years ago

Everyone was so friendly and helpful!I did this refinance by myself and was very unsure about how to do it. They guided me through and everything was done very quickly. I'm so glad I decided to stay with Pennymac.  

Business response:

Hi Tammy - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

James R.'s profile image
James R. 
2 years ago

The PennyMac, by far, beats the competition in rates and customer service. The amazing PennyMac team provides a unique experience. Since 2018 the fantastic PennyMac team has outperformed, winning my 2 refis deals and my recent purchase. Thank you  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ROBERT B.'s profile image
ROBERT B. 
2 years ago

Staff very knowledgeable of their profession. Staff was also courteous and warm. 

Business response:

Thank you for the positive rating, Robert! We hope you have a wonderful day. 

Sonia G.'s profile image
Sonia G. 
2 years ago

I was extremely happy with the prompt responses and professionalism they all had. I definitely will refer family and friends to your great staff 

Business response:

Thank you for taking the time to share your experience with us, Sonia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

LENWOOD H.'s profile image
LENWOOD H. 
2 years ago

This is my third experience with PennyMac loans. PennyMac has this process down to a science. Every team member is knowledgeable, helpful and courteous. I have recommended PennyMac to friends and family as I really feel your service is extraordinary. 

Business response:

Hi Lenwood - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Cassidy S.'s profile image
Cassidy S. 
2 years ago

Fantastic service!  

Business response:

Hi Cassidy - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.