This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very responsive
Business response:
Hi Frank - Your feedback is greatly appreciated. Thank you for the review.
My loan processor was awesome. she did a great job and kept me informed on everything concerning my loan. Great experience
Business response:
Hi Stephen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Only correspondence I had was the important things which was nice not jamming up my days with calls and e-mails. Gave my information and they did exactly what they said they were going to do in a timely manner.
Business response:
Thank you for the positive rating, Robert! We hope you have a wonderful day.
Letisia Gonzales and Tommy Palacio are exceptional employees. They made me glad that I chose PennyMac (again) as my lender.
Business response:
Hi Tracee - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I felt well taken care of! great communication, fast service.
Business response:
Thank you for the support, Laura! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
I wish I would have done this the first time around. This experience and team was better and efficient the second time around.
Business response:
Hi Daron - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Michael Howarth was extremely helpful. He is the reason that I ended up using PennyMac. His understanding of my needs were very helpful and he provided clarifications when needed. Anna Eng was also extremely helpful in the final portion of the load!!
Business response:
Thank you for the positive review, Alejandro! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great job!
Business response:
Thank you for taking the time to share your experience with us, Perry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Everyone was so friendly and helpful!I did this refinance by myself and was very unsure about how to do it. They guided me through and everything was done very quickly. I'm so glad I decided to stay with Pennymac.
Business response:
Hi Tammy - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,001 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.