PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
Select a rating
JOHN P.'s profile image
JOHN P. 
2 years ago

Many find this process difficult and time consuming. Working with PennyMac was EASY! 

Business response:

Thank you for the support, John! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shayan S.'s profile image
Shayan S. 
2 years ago

Faiza is very professional, and I appreciate her assistance. 

Business response:

Thank you for the positive rating, Shayan! We hope you have a wonderful day. 

Maria A.'s profile image
Maria A. 
2 years ago

Excellent in every way 

Business response:

Hi Maria - Your feedback is greatly appreciated. Thank you for the review. 

Donald P.'s profile image
Donald P. 
2 years ago

Faiza did a great job especially during crunch time. 

Business response:

Hi Donald - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

HEATHER G.'s profile image
HEATHER G. 
2 years ago

Ammie really went above and beyond helping me get thru this process. I was ready to pull the plug on it all and she is the reason I didn?t.She is just awesome and need more Ammie?s in the world thank you Ammie you really made a huge difference. 

Business response:

Hi Heather - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

King G.'s profile image
King G. 
2 years ago

The only confusing part for me was the repeated documentation that was sent during the loan processing. I may have submitted documentation several times over, however nothing was interrupted or caused any problems through to the end of the processing 

Business response:

Hi King - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jeremie G.'s profile image
Jeremie G. 
2 years ago

Smooth transaction, great customer service, and prompt follow up. Thank you for all your help! 

Business response:

Thank you for the support, Jeremie! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Randall M.'s profile image
Randall M. 
2 years ago

Painless and professional. Awesome experience. 

Business response:

Hi Randall - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Wendy G.'s profile image
Wendy G. 
2 years ago

Thank you for your services 

Business response:

Hi Wendy - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.