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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,089 reviews
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COLLEEN K.'s profile image
COLLEEN K. 
on Birdeye

a year ago

The appraisal was incorrect and took longer to correct than necessary. I provided all the documents necessary, multiple times, with the appraisal department having issues. It all worked out however I went above what was necessary and I was constantly having to stay on top of everything.  

Terry M.'s profile image
Terry M. 
on Birdeye

a year ago

Great communication and friendly! 

Travis W.'s profile image
Travis W. 
on Birdeye

a year ago

Great Customer Service  

Catherine P.'s profile image
Catherine P. 
on Birdeye

a year ago

Joslyn was great to work with. My purchase and sale had many bumps in the road and she was so kind and patient with getting me through it all, It was a real help and blessing! Thanks! 

Jacqueline H.'s profile image
Jacqueline H. 
on Birdeye

a year ago

Grateful to receive breakdown of my credit report. Item 1 in each is a complete error. Never had multiple collections. During early 70s, co-signed for 2 people who later defaulted and I paid. I have had no collectons in over 40 years. I plan to challenge the error in my credit report. 

David N.'s profile image
David N. 
on Birdeye

a year ago

Good experience  

Scott T.'s profile image
Scott T. 
on Birdeye

a year ago

This experience took way to long. Terrible communication. Lack of concern.  

Daniel S.'s profile image
Daniel S. 
on Birdeye

a year ago

Everyone had a good spirit and was helpful.  

Sierra W.'s profile image
Sierra W. 
on Birdeye

a year ago

Joselyn Nieves was an amazing help to get our house closed in a timely manner. She helped push through the appraisal when we got down to the wire so we didn’t have to continue to extend the closing date. She was so amazing to work with, always available, and extremely helpful throughout the entire process. She deserves a raise/promotion!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,089 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.