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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,081 reviews
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Richard L.'s profile image
Richard L. 
on Birdeye

a year ago

They were a lot of help. Very friendly and easy to get along with I give them all an A plus  

John C.'s profile image
John C. 
on Birdeye

a year ago

Great team 

Hector P.'s profile image
Hector P. 
on Birdeye

a year ago

One area that needs improvement is how to reach PM representatives by phone. Every time I needed a fast response I had to explain everything to someone new, or wait for a call back. 

Daniel C.'s profile image
Daniel C. 
on Birdeye

a year ago

Mathew Bland deserves a raise 

Barbara C.'s profile image
Barbara C. 
on Birdeye

a year ago

Great team  

Joan W.'s profile image
Joan W. 
on Birdeye

a year ago

Everything was fine. 

Toby C.'s profile image
Toby C. 
on Birdeye

a year ago

They were helpful when no one else was. I will forever be loyal customer of pennymac 

Rudolph R.'s profile image
Rudolph R. 
on Birdeye

a year ago

Thanks for guiding me through the whole system,most importantly your team was so pleasant to deal with.  

ALEX S.'s profile image
ALEX S. 
on Birdeye

a year ago

This process took entirely to long. I have done this before at a much faster rate. I am aware of what needs to be done. When I would call in to confirm what needed to be done. No matter who I talked to was unable to get clear answers. The VA is difficult to operate with in the first place. The ability to get clear and correct information is a must on a VA based loan.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.