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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Russell M.'s profile image
Russell M. 
2 years ago

Liem was a pleasure to work with. He was understanding and articulate. He was a large part of making the process so seamless. 

Business response:

Thank you for taking the time to share your experience with us, Russell. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Timothy D.'s profile image
Timothy D. 
2 years ago

Very thorough. 

Business response:

Thank you for the support, Timothy! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Sandy T.'s profile image
Sandy T. 
2 years ago

Rosario Lopez was great to work with. She was very helpful and professional through every step of the way. Thank you so much! 

Business response:

Hi Sandy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David S.'s profile image
David S. 
2 years ago

My loan officer did an excellent job keeping me informed of all the procedures throughout the process. 

Business response:

Hi David - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

JEFFERY T.'s profile image
JEFFERY T. 
2 years ago

Smooth process 

Business response:

Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Darrell S.'s profile image
Darrell S. 
2 years ago

Previous loan, paid mortgage but was not outstanding or due. Will I recieve that mortgage payment back or will that payment forward continuity to new loan (re mortgage)??? 

Business response:

Hi Darrell - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Thomas K.'s profile image
Thomas K. 
2 years ago

Jeremy and Aimee were great to work with. Aimee went above and beyond to get the information we needed and to make sure that everything was correct on the disclosure statements in the portal. Thank you Jeremy and Aimee! 

Business response:

Hi Thomas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Dario C.'s profile image
Dario C. 
2 years ago

Pennymac has been great mortgage company to deal with since this first time we applied and making this a second go around. Customer service from a live person to online website is on point. Thank you! 

Business response:

Hi Dario - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Elizabeth T.'s profile image
Elizabeth T. 
2 years ago

All aspects of the experience were great 

Business response:

Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.