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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
thought the process took too long from start to finish....i was told one thing from a rep and told another thing from a rep.(that issue was about cash out of pocket expenses)
I am not sure if this is rating just Evelyn or the whole process. Evelyn was GREAT, always friendly and helpful. The first people I talked to when I called in where also usually great. But whoever Johnathon Love was, he was not helpful/available and the entire process felt like I never knew who to call- Evelyn didn't even come around until right before closing. The process (aside from Evelyn) caused me great stress and was, frankly, awful. I felt abandoned until Evelyn came around- I would call many times and never get a res... read more
Great customer service and response time!
Great service, finished ahead of my time table
Paperwork and figures accurate the first time. Phone calls answered or returned.
Friendly, patient, and knowledgeable service.
I appreciate everyone that worked on our loan. Thank you all
I had no real knowledge of the refi process. The Pennymac team guided me through the process cleanly and with a minimum of difficulty, truthfully the difficulty was of my own making. Everything went smoothly than I expected and I'm very impressed with this particular team. Hat's off to them, I'd recommend them to anyone.
Speed at which it closed
PENNYMAC has a 4.5 star rating with 3,276 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.