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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,241 reviews
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Stephanie S.'s profile image
Stephanie S. 
3 years ago

I am not sure if this is rating just Evelyn or the whole process. Evelyn was GREAT, always friendly and helpful. The first people I talked to when I called in where also usually great. But whoever Johnathon Love was, he was not helpful/available and the entire process felt like I never knew who to call- Evelyn didn't even come around until right before closing. The process (aside from Evelyn) caused me great stress and was, frankly, awful. I felt abandoned until Evelyn came around- I would call many times and never get a res... read more

Paramdei D.'s profile image
Paramdei D. 
3 years ago

Antonae Johnson is very detailed and provided information to help her customers with their services. Antonae Johnson is an excellent asset to your company. 

Warren Z.'s profile image
Warren Z. 
3 years ago

Paperwork and figures accurate the first time. Phone calls answered or returned. 

Katia R.'s profile image
Katia R. 
3 years ago

Friendly, patient, and knowledgeable service. 

Julie K.'s profile image
Julie K. 
3 years ago

I appreciate everyone that worked on our loan. Thank you all 

WILLIAM S.'s profile image
WILLIAM S. 
3 years ago

I had no real knowledge of the refi process. The Pennymac team guided me through the process cleanly and with a minimum of difficulty, truthfully the difficulty was of my own making. Everything went smoothly than I expected and I'm very impressed with this particular team. Hat's off to them, I'd recommend them to anyone. 

Colby K.'s profile image
Colby K. 
3 years ago

Speed at which it closed 

Delia H.'s profile image
Delia H. 
3 years ago

I had my original loan with Pennymac and came back for my refi. Great experience. Very easy both times. Will do it again. 

Jasvir S.'s profile image
Jasvir S. 
3 years ago

I would like to thanks to staff of Panny Mac they r very friendly it was great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,241 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.