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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,224 reviews
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Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

thought the process took too long from start to finish....i was told one thing from a rep and told another thing from a rep.(that issue was about cash out of pocket expenses) 

Stephanie S.'s profile image
Stephanie S. 
on Birdeye

2 years ago

I am not sure if this is rating just Evelyn or the whole process. Evelyn was GREAT, always friendly and helpful. The first people I talked to when I called in where also usually great. But whoever Johnathon Love was, he was not helpful/available and the entire process felt like I never knew who to call- Evelyn didn't even come around until right before closing. The process (aside from Evelyn) caused me great stress and was, frankly, awful. I felt abandoned until Evelyn came around- I would call many times and never get a res... read more

Paramdei D.'s profile image
Paramdei D. 
on Birdeye

2 years ago

Antonae Johnson is very detailed and provided information to help her customers with their services. Antonae Johnson is an excellent asset to your company. 

Leanne K.'s profile image
Leanne K. 
on Birdeye

2 years ago

Evelyn was very nice and helpful. 

Mickey R.'s profile image
Mickey R. 
on Birdeye

2 years ago

The process of refinancing with pennymac was one of the easiest things I’ve done when it comes to owning a home it was quick and efficient thank you guys 

Asia W.'s profile image
Asia W. 
on Birdeye

2 years ago

Quick and precise. 

Julie P.'s profile image
Julie P. 
on Birdeye

2 years ago

better, more specific communications 

Angel K.'s profile image
Angel K. 
on Birdeye

2 years ago

Good experience 

Warren Z.'s profile image
Warren Z. 
on Birdeye

2 years ago

Paperwork and figures accurate the first time. Phone calls answered or returned. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,224 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.