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PENNYMAC

4.5

About this business

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,271 reviews
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Lynette A.'s profile image
Lynette A. 
4 years ago

Great response and communication and quickly closing 

Derrick C.'s profile image
Derrick C. 
4 years ago

The timely response in communication made this experience easy. I recommend PennyMac to anyone seeking a mortgage company! 

Lamont Holeman S.'s profile image
Lamont Holeman S. 
4 years ago

Everyone involved were on the same page which made the process run smoothly 

Ricardo F.'s profile image
Ricardo F. 
4 years ago

The loan was made for more than the payoff amount was, and some funds were disbursed to us. This was not part of the agreement. We had said we wanted to pay cash for the closing costs, in an effort to keep the amount of loan the same as the one we were paying off. The person who came to our home was not a rep from PennyMac, but a notary, so we couldn't change things unless we would cancel the appt. And we just wanted to close and be done with it. 

Ryan C.'s profile image
Ryan C. 
4 years ago

It was easy. 

Michael P.'s profile image
Michael P. 
4 years ago

I was very happy with my experience. Jasmine was an outstanding customer service rep and exceeded my expectations. However, there were errors on my loan documents. Also, the original costs for the Iona I was give were raised unexpectedly before closing. 

JOHAN JIMENEZ S.'s profile image
JOHAN JIMENEZ S. 
4 years ago

Super smooth experience and very nice people 

Jesse C.'s profile image
Jesse C. 
4 years ago

The process was fast and smooth. I was kept informed all along the way and my questions were answered very quickly and concisely. 

WILLIAM B.'s profile image
WILLIAM B. 
4 years ago

Pennymac has always provided exceptional service. Ms. Johnson maintained that standard. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.