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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,245 reviews
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Dishan R.'s profile image
Dishan R. 
2 years ago

They took their time with me to get my information and was patient and kind to me love every level of experience thanks 

Tiffany D.'s profile image
Tiffany D. 
2 years ago

Very quick and efficient service. Closed sooner than originally scheduled. Amazing service. 

Pamela H.'s profile image
Pamela H. 
2 years ago

Very professional, calming and patient, and informative!! 

DOUGLAS BRANHAM J.'s profile image
DOUGLAS BRANHAM J. 
2 years ago

It was transparent and smooth. And surprisingly quick. Thank you 

Joseph F.'s profile image
Joseph F. 
2 years ago

Candice did a great job walking us through the whole process. She answered our questions very quickly. 

Christina C.'s profile image
Christina C. 
2 years ago

Darcell was very responsive and kept me updated throughout the process. She also made sure I had any questions answered quickly! Excellent support! 

Marc F.'s profile image
Marc F. 
2 years ago

Clear and understandable expectations and a very friendly experience. 

Terrence M.'s profile image
Terrence M. 
2 years ago

I had previously applied with Bank Of America for a HELOC and the experience was horrible. Service here was amazing and communication was great. Very fast process and much quicker than i expected. I highly recommend. 

SKYLAR G.'s profile image
SKYLAR G. 
2 years ago

It was not shared with me at the beginning of this process that the loan amount could only be 80% of the home's appraised value. There were no exceptions made, despite being a customer of PennyMac for the past 5 years. This is not a reflection on Candice Williams, who tried reaching out to the original loan officer to see if there were exceptions made after I had not received a response to my inquiry email. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,245 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.