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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.63,213 reviews
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Joseph F.'s profile image
Joseph F. 
on Birdeye

a year ago

Candice did a great job walking us through the whole process. She answered our questions very quickly. 

Christina C.'s profile image
Christina C. 
on Birdeye

a year ago

Darcell was very responsive and kept me updated throughout the process. She also made sure I had any questions answered quickly! Excellent support! 

Marc F.'s profile image
Marc F. 
on Birdeye

a year ago

Clear and understandable expectations and a very friendly experience. 

Terrence M.'s profile image
Terrence M. 
on Birdeye

a year ago

I had previously applied with Bank Of America for a HELOC and the experience was horrible. Service here was amazing and communication was great. Very fast process and much quicker than i expected. I highly recommend. 

SKYLAR G.'s profile image
on Birdeye

a year ago

It was not shared with me at the beginning of this process that the loan amount could only be 80% of the home's appraised value. There were no exceptions made, despite being a customer of PennyMac for the past 5 years. This is not a reflection on Candice Williams, who tried reaching out to the original loan officer to see if there were exceptions made after I had not received a response to my inquiry email. 

William W.'s profile image
William W. 
on Birdeye

a year ago

Thanks so much! 

Lawrence S.'s profile image
Lawrence S. 
on Birdeye

a year ago

All aspects of the closing process were handled professionally and timely. Great communication throughout our experience. 

Bret H.'s profile image
Bret H. 
on Birdeye

a year ago

Communication and willingness to assist were great 

Christopher F.'s profile image
Christopher F. 
on Birdeye

a year ago

Brandy was amazing! She was very personable and professional. She was a pleasure to work with. The process was so smooth and I credit that to her. Pennymac has an amazing member with her and I hope the recognize that. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,213 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Thursday at 6:00 a.m. 

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