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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.53,248 reviews
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ANGELA L.'s profile image
ANGELA L. 
2 years ago

Excellent customer service! I was updated frequently on the status of the loan and questions were answered promptly. Very seamless process. Application to closing only took 3 weeks. 

Edward A.'s profile image
Edward A. 
2 years ago

Everything was well organized and ready when it was supposed to be. No issues during closing and it was much quicker than I had expected. 

JOHN JOHNSON J.'s profile image
JOHN JOHNSON J. 
2 years ago

Numbers should be looked at closely before telling customer what they would get back, and not changed several times, without notifying them. Or at least tell them it could changed for less, then telling them it will be more. 

Carlos R.'s profile image
Carlos R. 
2 years ago

From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz 

Deleyse R.'s profile image
Deleyse R. 
2 years ago

Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend! 

BRANDON F.'s profile image
BRANDON F. 
2 years ago

Great experience... very communicative staff and it was a thoughtful process. 

Cody T.'s profile image
Cody T. 
2 years ago

Okokokokok 

Jessica G.'s profile image
Jessica G. 
2 years ago

Brandy, Tyler and the whole team were super helpful through the entire process. 

Karissa C.'s profile image
Karissa C. 
2 years ago

Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 3,248 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.