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9009 Corporate Lake Drive, Tampa, FL, 33634, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent customer service! I was updated frequently on the status of the loan and questions were answered promptly. Very seamless process. Application to closing only took 3 weeks.
Everything was well organized and ready when it was supposed to be. No issues during closing and it was much quicker than I had expected.
Numbers should be looked at closely before telling customer what they would get back, and not changed several times, without notifying them. Or at least tell them it could changed for less, then telling them it will be more.
From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz
Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend!
Great experience... very communicative staff and it was a thoughtful process.
Okokokokok
Brandy, Tyler and the whole team were super helpful through the entire process.
Great job!
PENNYMAC has a 4.5 star rating with 3,248 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.