PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,225 reviews
Select a rating
Edward A.'s profile image
Edward A. 
on Birdeye

2 years ago

Everything was well organized and ready when it was supposed to be. No issues during closing and it was much quicker than I had expected. 

Carlos R.'s profile image
Carlos R. 
on Birdeye

2 years ago

From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz 

Deleyse R.'s profile image
Deleyse R. 
on Birdeye

2 years ago

Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend! 

BRANDON F.'s profile image
BRANDON F. 
on Birdeye

2 years ago

Great experience... very communicative staff and it was a thoughtful process. 

Cody T.'s profile image
Cody T. 
on Birdeye

2 years ago

Okokokokok 

Jessica G.'s profile image
Jessica G. 
on Birdeye

2 years ago

Brandy, Tyler and the whole team were super helpful through the entire process. 

Karissa C.'s profile image
Karissa C. 
on Birdeye

2 years ago

Great job! 

Deborah D.'s profile image
Deborah D. 
on Birdeye

2 years ago

From the start I was informed as to what to expect, possible time involvement in processing information and had consistent contact with one or more members of PennyMac. The closing documents were sent to me approximately 4 to 5 times with no changes. I do believe this may have been a computer error. I did email and report this issue but did not hear back. All in all I am very pleased with my experience. 

Mufalo M.'s profile image
Mufalo M. 
on Birdeye

2 years ago

Very courteous and knowledgeable team. Process was smooth 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,225 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.