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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.63,213 reviews
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Carlos R.'s profile image
Carlos R. 
on Birdeye

a year ago

From the first point of contact all the way to the closing I was blown away at how I was treated and how transparent all associates were regarding the process and expectations. Our closing was even way earlier than expected and we received funds within a week which was more than generous. We appreciate all of the associates that assisted us during the refinance process. Thank you PennyMac USA for your continued support and service. -Carla & Carlos Ruiz 

BRANDON F.'s profile image
on Birdeye

a year ago

Great experience... very communicative staff and it was a thoughtful process. 

Cody T.'s profile image
Cody T. 
on Birdeye

a year ago


Jessica G.'s profile image
Jessica G. 
on Birdeye

a year ago

Brandy, Tyler and the whole team were super helpful through the entire process. 

Karissa C.'s profile image
Karissa C. 
on Birdeye

a year ago

Great job! 

Deborah D.'s profile image
Deborah D. 
on Birdeye

a year ago

From the start I was informed as to what to expect, possible time involvement in processing information and had consistent contact with one or more members of PennyMac. The closing documents were sent to me approximately 4 to 5 times with no changes. I do believe this may have been a computer error. I did email and report this issue but did not hear back. All in all I am very pleased with my experience. 

Mufalo M.'s profile image
Mufalo M. 
on Birdeye

a year ago

Very courteous and knowledgeable team. Process was smooth 

Tommy E.'s profile image
Tommy E. 
on Birdeye

a year ago

Everything was in order and went smooth. No complaints here 

Jordan P.'s profile image
Jordan P. 
on Birdeye

a year ago

This all went more smoothly then i could have hoped. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,213 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

Need help? Contact us.

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