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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
4.63,211 reviews
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Feliberto R.'s profile image
Feliberto R. 
on Birdeye

a year ago

So everything was great good communication good service thank You Williams for you communicate during the service in the application 

Brenda A.'s profile image
Brenda A. 
on Birdeye

a year ago

Had a lot of questions had to keep calling 

MARION H.'s profile image
on Birdeye

a year ago

I guess you could say there the way they handled everything was very professional I liked the way they got back to you with questions I liked the way they handled the whole operation from beginning to end I would recommend turning that to all my friends and family they are a very reliable company thank you 

Damon H.'s profile image
Damon H. 
on Birdeye

a year ago

Darcel Thomas is an amazing asset that you should hold on to and praise for years to come. 

ANGELA L.'s profile image
on Birdeye

a year ago

Excellent customer service! I was updated frequently on the status of the loan and questions were answered promptly. Very seamless process. Application to closing only took 3 weeks. 

Travis A.'s profile image
Travis A. 
on Birdeye

a year ago

Everyone was very knowledgeable and helpful 

Edward A.'s profile image
Edward A. 
on Birdeye

a year ago

Everything was well organized and ready when it was supposed to be. No issues during closing and it was much quicker than I had expected. 

JOHN JOHNSON J.'s profile image
on Birdeye

a year ago

Numbers should be looked at closely before telling customer what they would get back, and not changed several times, without notifying them. Or at least tell them it could changed for less, then telling them it will be more. 

Deleyse R.'s profile image
Deleyse R. 
on Birdeye

a year ago

Thank you Pennymac team for helping me complete a refi I've been trying to do for at least 2 years. The process took less than 30 days and my rep, Darcel was so prompt and on top of all communication. Highly Recommend! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,211 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.  

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