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PENNYMAC

4.6

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

9009 Corporate Lake Drive, Tampa, FL, 33634, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.63,230 reviews
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Richard B.'s profile image
Richard B. 
on Birdeye

2 years ago

closing very convenient, and fast. 

Rebecca W.'s profile image
Rebecca W. 
on Birdeye

2 years ago

I felt comfortable calling and getting through to a live person every time I called with a question. My loan officer was very patient and thorough too. Overall easy process. 

Bruce P.'s profile image
Bruce P. 
on Birdeye

2 years ago

It was smooth, clean and effortless. 

SERGEO JACKSON S.'s profile image
SERGEO JACKSON S. 
on Birdeye

2 years ago

I was apprehensive about refinancing and Dakota was very patient and extremely knowledgeable with the whole process. I was contacted by AmeriSave after starting the process, but found them to be too aggressive. Honestly, I only answered the phone because I thought I was talking to a rep from PennyMac and got sucked in. Brandy reminded me of talking to an old friend. She was very helpful and I could really relate to her. 

Tanya D.'s profile image
Tanya D. 
on Birdeye

2 years ago

I appreciate when they learned that I am deaf and they are more than willing to communicate with me over the phone. They explained everything what I really needed to understand better about refinance. After they explained to me, I was satisfied. 

JEREMY L.'s profile image
JEREMY L. 
on Birdeye

2 years ago

loan process was great. forcing me to write a review- eyeroll. 

JENNIFER S.'s profile image
JENNIFER S. 
on Birdeye

2 years ago

The only issue was the closing disclosure was incorrect and did not include all the taxes in our escrow so the savings/month we thought we would have was not actually as much as anticipated due to the oversight. Everything else was great. 

Mark H.'s profile image
Mark H. 
on Birdeye

2 years ago

Everything went well 

Justin B.'s profile image
Justin B. 
on Birdeye

2 years ago

Brandy was very knowledgeable about our account and the refinance/closing process. She made sure to give us a call every week to update us on the process she helped with everything we needed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.6 star rating with 3,230 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.